Community, Part II -Knowledge in Action

04 Thursday Jul 2019

Posted by Michael Calderwood in Beautiful Cambria, Cal Fire, Cambria Fire Department, Communicating, Community Involvement, Educating a Community, Emergency Preparedness, Emergency Services, Home, Living Our Values, Searching for Cambria's Reality, Social Responsibility, Words matter

≈ 2 Comments

Tags

Community, David Pierson, Disaster Preparedness, Leadership, Safety and Responsibility, Social Responsibility, Wildfire Preparedness

“Wildfire Preparedness Day” took place on a peaceful Saturday morning. The Veteran’s Hall filled with a mix of community members and emergency services professionals, as well as citizen-staffed emergency response teams and experienced building contractors who brought information and expertise to help us prepare for emergencies. Wildfire is a significant threat, but many of the conditions the community might experience during an earthquake or even a tsunami were addressed in this three-hour session.
With all of these risks factors as background, the Cambria Fire Safe Focus Group, under the leadership of Chair David Pierson, put together a program that took these issues on, and delivered practical, factual information and strategies to help the community prepare for and respond to catastrophic effects of a disaster, primarily wildfire.

The event was videotaped and can be viewed HERE. It is well worth a viewing.

Mission
The Cambria Fire Safe Focus Group is a local focus group of the San Luis Obispo County Fire Council, which is a County focus group of the California State Fire Safe Council. The Fire Safe Council is comprised of stakeholders in community fire prevention and especially wildland fire pre-planning, community education and preparedness. The Cambria Fire Safe Focus Group was established to improve local fire safety, especially from wildland fire. Their mission is to mobilize Cambrians to protect our community, homes, businesses, and environment from wildfire.

The Landscape

Wildfire is a genuine threat to California. Cambria’s location presents additional challenges to emergency response, particularly fire. Within the forested areas, drought has taken a severe toll on many native Monterrey pines, adding significant fuel to a potential fire. Homes and open fields share the landscape, with mixed conditions of well-maintained lots running into overgrown fields of weeds and scrub.

Neighborhoods are embedded into wooded, hilly terrain served by narrow, winding streets. Most of the local roads are paved, though those that are not are somewhat difficult to drive at anything more than a slow mosey. During an emergency evacuation, getting out of a neighborhood and on to the main feeder street can quickly become a nightmare. Hundreds of residents would be making the same dash to safety.

With the threat of wildfire most likely driving people to the south, the main road – scenic Highway 1, would quickly become filled with cars, overwhelming the capacity and adding minutes and hours to any evacuation.

The 1

Sitting along the wondrous California Highway 1, Cambria is often a stopping point for visitors making the legendary drive up the coast, through Big Sur, and beyond. Hearst Castle, visible from parts of town, draws hundreds of thousands of visitors annually. All of the added cars and bodies to the region underscores a significant concern for residents and emergency services personnel alike. The 1 is the only major route in and out of the area, and it can quickly become a chokepoint during an emergency. Recent roadwork brought this home like an earthquake, as many community members found themselves caught in standstills as portions of the road were closed to allow road crews to do their work, Normal 15-minute runs became hours-long crawls.

Evacuating a Neighborhood

The evacuation scenario for Beautiful Cambria took center stage. Dan Turner of the San Luis Obispo Fire Safe Council presented the preliminary results of a study conducted by Cal Poly Professor Cornelius Nuworsoo and his transportation and engineering students. The report initially focuses on the Lodge Hill area of Cambria, and uses population data, infrastructure (roads and streets) conditions and traffic flow modeling to determine how efficiently a mass evacuation could be executed. The results are gasp-inducing. Best case estimates project a three to four-hour window to evacuate the residents of the neighborhood.

KSBY reporter Aja Goare attended the event and filed this report.

The good news, given the seriousness of the information, is that residents now have an acute awareness of what they might face in a crisis. With that awareness comes the opportunity and the mandate to become better educated on preparedness and response planning. Combined with the information and resources provided by all the event participants, Cambrians who take action will increase their chances of getting through a disaster reasonably intact.

The study will continue, expanding into other neighborhoods in the Cambria/San Simeon area. The information gathered to date, and all that will follow, will inform the thinking and planning of professionals and citizens alike, and lead to better, more effective evacuation and fire-safe space planning.

Taking Responsibility

The opening session featured Steve Crawford, a very talented (and brave) representative from PG&E. This segment could have gone a few different ways, as PG&E has been found responsible for starting deadly and devastating wildfires in California. Steve had the unenviable task of educating the community on the comprehensive strategy the utility was following to reduce the risks of accidental fire events caused by their equipment.
One of the key strategies PG&E will be following will be proactively shutting power distribution off in the event of hazardous conditions, such as high wind events that might cause trees, power poles and high tension wires to fall, spark and ignite a fire.
Mr. Crawford did a great job of explaining technical, operational, and situational scenarios, and the processes that would be used to manage power shutoffs. His presentation answered a lot of questions and gave the audience critical information that will help them better manage through a power outage.

For more detail, visit the PG&E site.

All The Information

Cambria Fire Chief William Hollingsworth closed the formal program with an unveiling of the newly-created North Coast Emergency Preparedness website. The chief has been leading a team tasked with designing and implementing a comprehensive, real-time web tool that would provide access to all the information people might need to prepare and respond to emergency conditions. The site contains links to just about any agency, report, and how-to guide a concerned resident might need. The site is accessible on mobile, desktop and tablet platforms and browsers. Every resident should bookmark this site, and it should be promoted by local businesses, hotels, and services organization.

We Are In This Together

Beautiful Cambria is America in a small container. There are many opinions on many topics. There are minor disagreements, and there are sometimes harsh conflicts between passionate proponents and equally excited opponents. Friction can be uncomfortable, but it can also be a catalyst for positive action. The citizens who sit on committees or represent the community in elected positions, and who go to meetings and voice their opinions make the community work. And when the going gets rough, people join hands and get to work.

Beautiful Cambria. Beautiful Cambrians.

Community Part I – Our Brother’s Keeper

04 Thursday Jul 2019

Posted by Michael Calderwood in Beautiful Cambria, Cambria Schools, Communicating, Community Involvement, Emergency Services, Home, Homelessness, Living Our Values, Searching for Cambria's Reality, Social Responsibility, Words matter

≈ 1 Comment

Tags

Cambria, Community, Community Involvement, Leadership, NCAC, North Coast Advisory Council, Social Responsibility, Susan McDonald

The past few weeks have brought into focus something that I have been trying to capture about beautiful Cambria. The community was invited to attend two different town forums, both on topics that cut across all artificial barriers. Both sessions shared a set of common characteristics. First, they were led by top-shelf chairpersons. Both committees have an outstanding group of citizens who serve our community with passion and distinction. And both forums featured expert presenters who brought facts to what are often emotionally charged and occasionally hyperbolic topics – Homelessness and Wildfire Preparedness.

Session One – Homeless in the Community

The first event, hosted by the North Coast Advisory Council under the leadership of Chair Susan McDonald, offered an in-depth discussion of homelessness in the community. The council put together a panel of fourteen experts who represented governmental, faith-based, and non-profit organizations that deal with the myriad issues grouped under the HOMELESS label.

It was, at times, depressing, shocking, and despairing. But those moments were countered by hope, success, actions and intelligent determination to meet the issues where they are, and not accept the simple and superficial arguments that say there are no answers except the one that aligns with an individual’s worldview.

Stones in the Road

When we were young we pledged allegiance
Every morning of our lives
The classroom rang with children’s voices
Under teacher’s watchful eye
We learned about the world around us
At our desks and at dinner time
Reminded of the starving children
We cleaned our plates with guilty minds

And the stones in the road
Shone like diamonds in the dust
And then a voice called to us
To make our way back home

Mary Chapin Carpenter

Read Kathe Tanner’s excellent reporting on the Forum.

Homeless

What does “homeless” mean? There are as many variants as there are people, it seems.

People without a place to live due to a financial crisis or a health crisis. Victims fleeing domestic abuse. People who have a mental illness, addiction, or untreated substance abuse problems.

There are the transients, the part-timers, the semi-homeless, the on and off again homeless. There are rotating families who struggle to find the ways and means to a permanent place. There are veterans and those who illicitly claim that status.

There are those who like the freedom of rootless life, who depend on the kindness of strangers for sustenance. There are those who similarly wander, but use other methods of extracting support from communities.

Kids

Most distressingly, there are, in Beautiful Cambria, almost one hundred kids classified as homeless. They couch surf or share grossly overcrowded motel rooms with others in similar situations. They rotate through homes and sheltered places, often claiming a corner of a floor or perhaps a shared bed. Sometimes they shiver in a car or a campground. That might be fun during an adventurous road trip, but not so much as a way of life.

As reported by a school administrator, there are 601 students enrolled in the Coast Union school system. Of those 601 students, 73.8% are eligible for nutrition assistance. That’s 447 kids. The meals provided by the school are often the only healthy food these kids regularly get.

The numbers seem to remain constant, but the faces change. Families who come to this area are looking for a place where they can build a decent life. They work hard, contribute to the community, and help make the local economy run, yet can’t get enough traction to sustain a permanent home base. So they move on to the next place and are replaced by the next group of hopefuls.

Solutions in Action

As the forum progressed, the experts on the panel stood up and answered the question, “What are you going to do about it?” It was heartening to hear the consistent answer – “This is what we are doing about it.”

Each presenter gave a straightforward description of what their organization does, the challenges they face, and the programs and approaches they rely on to provide critical services.

The level of cooperation and coordination was heartening. The inter-agency relationships painted a picture of the few doing the work of many. Churches and schools, CCSD employees and citizen-driven action committees are all taking on a piece of the challenge. From Veterans Services to Domestic Violence victim support, from the Sheriff to State Parks, the message that rang out was – it is not just “my” problem – it is “our” problem.

There are no rose-colored glasses here, but there is a lot of clear vision. The problems facing too many of us are real, and the impacts are not insignificant. The truth takes the heart in many directions. There is real human suffering, and in beautiful Cambria, it is met by true humanity.

For more detailed information, download the NCAC meeting minutes here.

The starving children have been replaced
By souls out on the street
We give a dollar when we pass
And hope our eyes don’t meet…

Stones in the road
Leave a mark whence they came
A thousands points of light or shame
Baby, I don’t know

Community, Part II -Knowledge in Action

Sing Sing Sing!!!

17 Friday May 2019

Posted by Michael Calderwood in Cambria Schools, Communicating, Community Involvement, Home, Humor, Music and Art, Searching for Cambria's Reality, Treasured Finds

≈ 3 Comments

After spending time at the Cambria Center For The Arts open house, I thought of all the opportunities beautiful Cambria offers to music lovers of all levels and tastes.

Though not featured at the Open House, the Cambria Center For The Arts offers concerts and performances that feature both local and visiting artists in multiple genres.

The community was recently treated to a beautiful, personal blend of music and memoir by local singer/writer/multi-instrumentalist Mary Anne Anderson, who shared her story from childhood to today, through the musical touchstones that marked her journey. A brave, thoughtful performance. Brava, Mary Anne.

Choices

Intimate, stellar concerts are offered on occasion at Painted Sky Studios.
The Legendary Jazz Series, hosted by distinguished pianist/vibraphonist/educator Charlie Shoemake, brings top-level musicians to town to perform in the intimate setting of the Harmony Cafe. The names may not be readily known by those who don’t follow jazz, but the performances are other-worldly brilliant.

There is no shortage of performance spaces that feature local area talent, from solo singer/songwriters to duos, trios and revolving groups of like-minded artists who collaborate and support each other’s visions. Casual listeners who happen to stop by for a taste at 927 Beer can find themselves enchanted, disturbed or otherwise moved by a voice, a lyric, or a personality putting it out there for the world to experience.

Stop by the Farmer’s Market and hear live music delivered by an eclectic range of talents including a trombone quartet thematically named “Bone Appetit”.

Chorale

The Cambria Community Chorale is a magnet for many older members of the community. They carry a love of song up on the risers, joyfully belting out everything from holiday standards to intricate, multi-part vocal pieces. It’s great fun to scan their faces as they sing; the serious – “I can’t make-a-mistake-ers” to the “I think I’m in the right place-rs,” to the “I can’t believe I’m having this much fun-ers.” One thing is sure – they all enjoy being part of the musical community. I see you, Midge!

The current Spring concert is a doozy, spanning everything from the classic Americana of Aaron Copeland to the pop sparkle of ABBA. There is just something indescribable about listening to fifty or more mature singers raising the roof of a church with the 70’s pop classic (and personal guilty pleasure) Dancing Queen. I mean, you just have to experience it for yourself! Luckily, there is one more performance scheduled for May 19th at the Presbyterian church on Burton Drive.

The Chain

Beyond the rehearsals and the performances, the Chorale lives their commitment to music. Every year, the Chorale, in concert with the Lions Club, provide scholarships for local students with the desire and commitment to further their music education. These awards come with the understanding that the students and their families will commit to a level of support, and that the training will be embraced and given the proper level of focus.

Each spring, the students join with their teachers in a recital, demonstrating the skills they have gained and more importantly, the true love they have for the art. From the littlest pianist to the tallest singer, performances touch a supportive community of family, friends and fellow Cambrians. Nerves and confidence sit side by side, and it doesn’t matter how many mistakes happen or how many restarts are required. Everyone is in it together.

Teachers

Not enough can be said about the teachers. I can tell you with confidence that the level of effort put into each student, each piece, and each performance far exceeds whatever pay they receive. Watching the teachers work with the kids is a joy. They encourage, compliment, and correct as they journey along, note by note. They are building musicians and so much more; they are building confident and caring kids.

Education, The Musical!

Even with the financial pressures out schools face, Coast Union still goes all out for the annual high school musical. Building the musical is a great process where complete chaos turns into manageable chaos as scores of students get to put their efforts and passions on display. The performances are the end product of months of a collaborative effort from students, teachers, parents, musicians,and technical crews. The whole megillah is supported by promotional, logistical, and administrative folks who devote themselves to the endeavor.

Along the path to performance, real learning takes place. The students experience challenging situations that they will often face as they move through life. Conflict resolution, competition, repetitive practice, social skills, and teamwork all come into play. Disappointment, envy, and tears are as present as laughter, confidence, and splashy performance.

Life Lessons

They learn the differences between merit and entitlement, between wanting to shine and working to shine. They have the chance to succeed or not succeed, and the opportunity to learn how to handle both. They can learn a new skill, and realize that there is just as much creativity and satisfaction in helping to build scenery as singing in the chorus. They live real-life case studies in helping each other succeed. It is life lessons in a time and place where learning and growing are encouraged and supported. As much as the grown-ups involve themselves in the endeavor, it is, and should always be all about the kids.

There is plenty of Education in the Arts.

Disaster At The Firehouse!

09 Tuesday Apr 2019

Posted by Michael Calderwood in Cambria Fire Department, Communicating, Community Involvement, Emergency Services, Home, Humor, Satire, Searching for Cambria's Reality, Words matter

≈ Leave a comment

Tags

Cambria, Cambria Fire Department, Community, Community Involvement, Emergency Services, Leadership

Part One – The Mistake

It started innocently enough, just another day in a long stretch of multi-day shifts. The duty crew was settling in for a fitful sleep. Reading lights glowed in small, spartan rooms. Each member of the service reading, texting, or relaxing, near rest but still on the edge of adrenaline known to those who answer the bell.

A television played quietly in the communal room near the back of the station. Jimmy Fallon was doing his usual “laugh too hard at his guest’s every comment” routine. The last few unpopped kernels of Skinny Girl popcorn (with sea salt) sat at the bottom of an old takeout carton from Robin’s. The empty cans of Red Bull lay in the recycle bin. The unique nightlight, thoughtfully provided for the new reserve who had not quite settled into the firehouse environment, glowed softly. Above the beacon sat the station’s whiteboard, tagged with a series of “To Do’s” and “who left the taco sauce uncovered???” complaints written in different colored dry erase markers. Each shift had their color, but as the ink ran dry, everything was captured in that washed-out red/orange/maybe blue color that showed the effects of being dipped in a glass of (non-potable) water to eke out one more scribble.

Times are tight in this tightly run department.

The night turned to morning, just as surely as Fallon turned into Seth Meyers. In the half-light of dawn, a still-groggy first responder shuffled into the kitchen to begin the daily routine. Perhaps it was the lack of uninterrupted sleep. A half-remembered exchange between Meyers and guest Patton Oswalt had him rustling through grey matter, trying to recall the “Ratatouille” punch line that had the audience roaring. Add to all of this slightly impaired vision; an unintended by-product of the commando-style blue blocker sunglasses donned to aid against the rapidly growing sunlight that sliced through the novelty Smokey The Bear window curtains.

In this almost awake and kind of confused state, an error occurred; A mistake that started a chain of events that still reverberates to this day.

The after-action report laid it all out in clinical fashion. But it was neither clinical or fashionable. But first, the mistake.

One Job

As highly trained, experienced professionals, the ability to multi-task, even under stressful conditions, was a source of pride for all the crew. The relatively simple and routine morning tasks – wake, pee, wash, and brew – required little thought. Of course, mixing up these steps can prove both embarrassing and potentially sickening. This theory was tested- severely tested.

Reach into the container, remove contents. Put contents into the machine. Start machine. Pee again. Wash. Wait for the aroma that shouts “READY!!!”

The shout that eventually came was not what anyone expected.

In a groggy fog, the first responder made a terrible, nearly unimaginable mistake. He went out of sequence, mixed up container one with container two, and accidentally put the coffee beans where the Tide Pod was supposed to go.

Suddenly, the station was flooded with luke-warm latte.

At the same time, The Chief, still agitated from his commute, took his first sip of what he thought was morning coffee. Bubbles flew from his mouth as he attempted to spit out the soap while yelling “Maalooonnneeeeyyyy!!!!!!!!!” All the stain-fighting power of that tiny pod couldn’t clean up the language that flew that fateful morning.

Part Two – A Dank Place

It didn’t take long for the leak to spread throughout the house. Possessions were submerged. Critical documents were soaked and smeared. Slippers squished, and flip flops floated. It was a mess of epic proportions. A choked expletive escaped from an Engineer as he picked up his latest copy of “Tattoo Today – Heart on My Sleeve.” The colorfully printed pages had fused in a wet wavy clot. Lost for all time were the handwritten notations placed in the margins just hours earlier. Now, there were just runny, swirly lines where thoughtful comments like “cool – I wonder if it will fit in that special place” and “nice, but I like my Keep on Truckin’ guy better” once stood.

Across the hall, the leadership team came together to develop a plan of attack. In an intense brainstorming scrum, ideas were floated and discarded.

“Maybe we can get a sh*tload of donuts to soak up the spill?” “

“No, not donuts – too much sugar. How about rice cakes?”

“Hmmm, maybe, but I think Dan ate the last bag yesterday.”

“Ok, Ok. We need a solution RIGHT NOW!!! Everybody, grab a towel, a mop, an old tee shirt from Pinedorodo 2014, anything that will absorb moisture.”

“Ryan – get the mop. Michael – get the roll of Bounty from under the sink. Other Michael – put down the tattoo magazine – it’s gone. We need to focus!!!! And for the love of everything holy, somebody call Dan and have him pick up some more rice cakes from Albertsons.”

The crew sprang into action, determined to get the upper hand in the battle of the bilge. Obstacles and impediments were moved to the side, clearing a path that would serve as a bridge from which teams could work. To the left, a shift captain quickly had his crew working to soak up the now-bitter coffee/water. Getting into the spirit of close teamwork, a firefighter began softly whistling; others soon joined her, whistling louder and with more enthusiasm.

B shift, working from the other side of the path, took up the challenge and began their own musical rally cry, substituting humming for whistling. The station filled with whistles and hums, so powerful that nobody heard the loud crackle of the radio.

(A second after-action report determined that everyone thought it was merely the sound of Jiffy Pop being made by an eager-to-please member of the FireSafe Focus group, who had mixed up the meeting dates and showed up in the middle of the mess. Subsequentially, A new procedure was put in place, known as the Shirley Rule, which calls for at least two radios to be equipped with an audible, human-voiced alert yelling “ We ain’t poppin’ so you need to get hoppin’!” to alert the crew to an actual call.)

Thankfully, the radio call was just a message from Dan, letting everyone know that Albertson’s had rice cakes on sale, and he had a coupon. Budget saved!

Part Three – Word Spreads

The crews worked valiantly to contain and repair what the flood had wrought. Despite their efforts, the job was just too big, too involved. They needed help, and they needed it quickly.

Surveying the situation, The Chief realized what he had to do. He sighed heavily, took another sip of soapy water, bellowed again, and headed out to his truck.

He turned the key in the ignition, knowing things were about to get even more challenging. He inched his command vehicle forward, looking both left and right before pulling into the busy roadway. No turning back now, he thought to himself. He guided the truck down the winding road, past the Lodge, and towards town. As he turned left on Main Street, a thought jolted him, and he exclaimed, “I hope Dan got the good rice cakes and not that store brand crap.” It was out of his hands; he just had to trust that years of leadership training would lead Captain Dan to the right shelf. And that the coupon was still valid.

The Meeting

Chief pulled into the parking lot of the Vet’s Hall, knowing that the report he was about to give might be shocking and sobering to the regular attendees. He had updated the Board and public many times in his tenure with the department. This one would be different. No amount of slides, no stream of acronyms and codes would provide him cover. He had to let the town know that disaster had struck, and what he was doing about it.

The video was rolling. Allegiance was pledged. The sheriff’s commander was there to give his readout and immediately sensed that something was wrong. Chief didn’t seem quite himself. He smelled slightly of lukewarm latte and soapsuds. Not an entirely unpleasant combination, the sheriff thought, but not what he had come to expect.

When he was called to present his report, Chief took a minute and found his center, calming himself before striding confidently to the podium. He hadn’t noticed, but a contingent of off-duty members, as well as a few ambulance guys, Jerry McKinnon, and for some reason that kid from the Cookie Crock had filed into the meeting space, standing shoulder to shoulder in support of the Chief, knowing his update might not sit well with some of the usual suspects.

It was a touching sight, though it was a bit distracting to hear a voice loudly whispering “Hey, I can’t see…what’s happening now???” The line separated just enough so that the blocked captain could better see the proceedings.

The Report

The Chief began his report, only to be interrupted by a few shouts of “we can’t hear you, turn the microphone on…not, the button…the other button…” Finally, levels were corrected, and he began.

“Mr. President, members of the board and staff, community and the Cookie Crock guy, I had a prepared presentation, which can be found in the agenda packet. However, I need to pre-empt myself and give you an update on a bit of a problem we experienced at the station.”

And he told them everything. The mistake. The wavy clot of magazines. The bridge, the whistling, and the Jiffy Pop. He spared them nothing. Sensing the moment was near, he told them about the mocha mixup and the bubbles. So many bubbles. In a scene reminiscent of Brando in “Streetcar,” he bellowed, as he had bellowed that very morning, “Maalooonnneeeeyyyy!!!!!!!!!”

The crowd was stunned into silence. They had no idea the Chief had those acting chops. Snatches of excited whispering were heard. “He needs to star in the next Follies!”

NOOOOOO!!!

From all the chatter rose a solitary, insistent voice. The sound terrifying and chilling, the noise akin to every alarm in the county sounding at once. Everyone froze, except for the Cookie Crock guy, who figured his break was over and he better get back to work.

“OUTRAGED!!! I AM OUTRAGED!!! REALLY REALLY REALLY OUTRAGED!!! I AM NOT EVEN SURE WHY, BUT DAMMIT I AM OUTRAGED!!!!! I DEMAND THAT WHATEVER HAS HAPPENED, WHOEVER IS RESPONSIBLE, WHATEVER THE PLAN, THAT WE FIND THE LAST GENERAL MANAGER, WHEREVER HE IS, AND BRING HIM HERE SO WE CAN FIRE HIM AGAIN!!!!!” DID I MENTION I AM OUTRAGED?????”

It could be only one voice, one force of nature that could create such a tsunami of sound. The keeper of all things outrage had spoken.

But…

For once, the usually reliable crowd did not rise in support of the outraged. Instead, the good people of the town put their heads together and started churning out helpful suggestions. It was quite a transformational moment until things got a bit testy when “someone” was reminded that the whole rice cake thing had already been discussed. Beyond that one small flareup, no good ideas surfaced.

No Capes Needed

Amid the discussion, the Chief and his supporters quietly filed out. They got in their vehicles and headed back to the station. They were people of action, and there was work to be done. And Dan should have returned with the rice cakes, and, the gods willing, a box from Dolly’s Donuts would have found its way home.

Sent with great appreciation and affection for Cambria’s Bravest.

Voices

30 Saturday Mar 2019

Posted by Michael Calderwood in Communicating, Community Involvement, Home, Searching for Cambria's Reality, Words matter

≈ 1 Comment

Tags

Cambria, Community, Finding the Quiet, Listening and learning

Beautiful Cambria is a landing place for many wanderers seeking to sit for a while and just be.

“A while” often turns into forever. Comfort sometimes gives way to urges to adapt the world to align with individual vision, religion, or fantasy.

It Is Sometimes Said

“I like the life here. Perhaps I can add just a touch of my favorite spice to the mix.”

“But I do not want your spice, thank you very much. ‘Here’ is perfect! Though, it would be nice to add a pinch of color, a tiny wisp of culture, a few soft bars of favored music. Who could possibly object?”

“No! Thank you but, NO! I do not want your pinches and wisps. They clash with my dapples and murmurs, and your humming drowns out the flutters I cherish.”

“Frankly, all that pinching, fluttering, humming and wisping is becoming just too much to bear. The creatures who truly own this place are becoming fearful and anxious, and they should be held above any that came later.”

“Aren’t we all creatures, after all? What places one above another? We can hum, dapple, murmur, and pinch, so too can we build and grow.”

“But if we all grow as we wish, then what happens to what was? This incursion must be carefully managed. I shall do the managing.”

“I do not like to be managed! Do not manage me!! I will manage you!!!”

“Your managing does not agree with my managing!”

“How, then, will we manage?”

“Actually, it is not you or I who needs managing. It is THEM!!! Let’s join together to make it so, for we know what is right for all!”

“What? I can’t hear you over all the clamoring, managing, dappling, murmuring, pinching, spicing and fluttering. Perhaps we are agreeing?”

“Agreeing? That can’t be! There are still others who are trying to join in, and that can’t be good!”

“Others? Are there not enough of us already doing all those ‘ings’? We shall soon all be dehydrated from the objecting, and not a drop to slake us all!”

“Perhaps it is time for a good rest, to clear our minds and restore our balance.”

“Rest? I can’t possibly rest inside the cacophony of others. And all the light is blinding me!. I fear I will never rest until it is dark and quiet.”

“I fear you just described death.”

“That is fine with me.”

“But it is not fine with me.”

And so it goes. Any questions?

Let dreamers dream what worlds they please
Those Edens can’t be found
The sweetest flowers
The fairest trees
Are grown in solid ground
We’re neither pure nor wise nor good
We’ll do the best we know
We’ll build our house and chop our wood
And make our garden grow
And make our garden grow
Make Our Garden Grow from “Candide” – Leonard Bernstein

Enjoy this powerful performance of the finale “MAKE OUR GARDEN GROW”

Image

Listening

19 Saturday Jan 2019

Tags

Cambria, CCSD, Community, Community Involvement, Leadership, Listening and learning

Sometimes we let our experience and expertise blind us a bit and forget that other folks may not have the knowledge and understanding of a subject, a process, or a discipline that is vital to success. This thought has been tugging at me over the last few weeks, as I attended several different community meetings. The constants I observed from the back of the room: ethical leadership, active and inclusive dialog, and respect for all and from all, even during difficult discussions.

A New Look and Feel

As newly elected and returning CCSD Directors gather to begin their work, the tone of the board and the community feels somehow different. There’s a sense of new beginnings, and everyone seems to be looking to lighten the tensions that had been ever-present over the past few years.

Continuing changes on the Administrative side has some staff members playing out of position. The acting General Manager, with support from an experienced consultant, has kept the operation moving ahead.

Refining Teamwork

As the new team finds its way towards effective collaboration, members will become more familiar with each other’s style of communication. Experience tells us that the fundamentals of good communication require both speaking and listening. More so, it requires active listening and awareness of how others are hearing what you are saying. Adjustments to cadence, language and most importantly, gaining acknowledgment that things are clearly understood. Question. Summarize. Restate. Read the room, read the dais.

Embedded Practices

As new citizens join the expanded standing committees, thoughtful attention to respectful dialog should be a guiding principle for all members. Real collaboration can yield positive results for our community. We need to be rooting for the people who have stepped into these committee roles.

Paying Attention (poorly)

Many years ago, I had the opportunity to lead an engagement that would put a series of sophisticated, intelligent production mail systems into Korea ePost. My role, as Project Leader, was to work with the US and Korean teams to define technical and business requirements, compile all the appropriate costing and pricing information, and build a Statement of Work that would set the specifics of the project. We initially worked in the U.S., and, when the framework of the project was robust, we moved the activity from the U.S. to Korea.

H.O. Lee and some guy

Our dealer in Seoul, H. O. Lee, had spent years building the relationships that made this project a reality. The Korean-based team consisted of engineers and project support people with backgrounds in Software, Systems, Data Management, and Operations. Most were Korean, some were Chinese, and all spoke some English. I had a high degree of confidence that we would work well together.

White Shirts and Bad Ties

I flew to Seoul for a week of intense review and refinement of the documentation that would guide the project and serve as the governance model for the engagement.

We powered through Day One, reviewing each section of the SOW. Day Two was more of the same. I was feeling great! On Day Three, a slightly apologetic H. O. Lee pulled me aside and said, in his soft sing-song voice: “Mike, we appreciate very much you coming to Seoul to teach us about the software and the inkjet printing and the file-based processing. Mike, we study English for years in school. But Mike, you talk so fast!!!! Please, SLOW DOWN!!!”

OK then… back to Page One…

Missed The Mark

I didn’t read the room very well.

I didn’t do a good job of recognizing a significant problem with my style. My fellow team members hesitated to make me aware of the problem, which added to the stress they were feeling. H.O. Lee recognized the issues and, as a good leader should, brought it to my attention in a way that helped me to correct my approach.

We recovered from my failure to execute a basic responsibility, and, after several months of hard work, we completed our installation.

Use What We Learn

I carry this, and other hard lessons forward and try to not repeat past communication mistakes. I try to listen more closely. I ask more questions and then play the answers back to make sure that what I heard is what was said. Most importantly, I watch others closely to ensure that they are absorbing and understanding what is being discussed. These actions help everyone contribute to the discussion and make useful, informed decisions and take the steps that will deliver successful outcomes.

Then I go ahead and make all new mistakes!

You know, that sweatshirt isn’t going to keep you dry.

Words of wisdom from a local beer slinger.

Posted by Michael Calderwood | Filed under Cambria CCSD, Communicating, Community Involvement, Local politics, Searching for Cambria's Reality, Words matter

≈ 2 Comments

Thanksgiving

22 Thursday Nov 2018

Posted by Michael Calderwood in Community Involvement, Searching for Cambria's Reality, Words matter

≈ 4 Comments

Adversity does not build character, it reveals it.

James Lane Allen

Cambria is home to more character than one town should rightfully have. Wherever you look, an organization is raising funds or doing projects that add to the beauty of the town and the well-being of Cambrians. Helping families who might need a bit or communities that might need a lot.

Community

Today, like every Thanksgiving day, meals are being served at the Vet’s Hall free of charge for anyone in the community that might want to sit together with friends and strangers to share a meal and common humanity.

The gathering is more than a “help those less fortunate” event; it indeed is a community of good and caring Cambrians who both give and get the grace that comes from service and community. Faith, politics, economics and social status are left outside, and for this time of sharing, all is well. Soon we will be hosting thousands of visitors who will make the drive up the coast to enjoy the ever-growing Christmas Market, and discover the shops, restaurants, artists and, above all the magnificent beauty of ocean and mountain that surround us and remind us of what we have, and our responsibility to protect and defend all we have been given.

Not Far Away

This mixed sense of gratitude and responsibility is amplified by the heartbreaking devastation to our north and our south, where fire has ripped into other communities filled with people who found their place amidst the wild, and sometimes dangerous beauty that defines California. Riches, spiritual and material, have been tested and taken away from some, while strengthened in others who, despite seeing the world ignite, head into the fire to save and help.

May your strength give us strength
May your faith give us faith
May your hope give us hope
May your love give us love

Bruce Springsteen, Into The Fire

Standing Together

The giving and sharing we see today at the Vet’s Hall in beautiful Cambria are replicated across beautiful California. Maybe it is in a dark, smoky tent, barn, or other structure pressed into service to provide shelter and relief for those who have lost and those who have helped. Maybe it’s in a church or school gym. Perhaps it’s just one person bringing water and sandwiches to a displaced family, now living in their car parked in a rest area or a store parking lot. It is deeply meaningful for the giver and the receiver. Our humanity rises, always.

Adversity doesn’t build character, it reveals it.

Now What?

07 Sunday Oct 2018

Posted by Michael Calderwood in Cambria CCSD, Cambria Healthcare District, Cambria Schools, Coast Unified School District, Community Involvement, Local politics, Parcel Tax, Searching for Cambria's Reality, Words matter

≈ 7 Comments

Cambria. For a “sleepy little seaside community” there sure is a lot of churning going on. Given the range of Cambrians and Cambria-hopefuls, every public dollar that is raised and spent gets a lot of attention. Moreso, every agency and administrator tasked with delivering the services that those dollars are intended to support face ever-mounting public pressure. While the three agencies – the Community Services District, the Healthcare District, and the School District – operate independently of each other, the issues they deal with have similar drivers – taxpayers and ratepayers.

Rate increases for Water, Wastewater and the Sustainable/Emergency Water Facility have been under consideration, with a lot of heat and energy being generated to thwart them through a Proposition 218 protest. That protest effort was unsuccessful, falling short by over 700 protest submissions needed to deny the rate increases.
The Healthcare District has put a measure on the November ballot that would, if successful, levy an additional $35 annually on parcels served by the district to fund needed improvements to the District’s infrastructure, mainly focused on ambulance and facilities needs. The measure was supported by four Board Trustees, with one abstention.
Three seats are up for grabs on the Healthcare District Board. Of the three incumbents, only one declared as a candidate for re-election.
Two of three eligible seats will be on the ballot for the Community Services District. One is held by an incumbent, the other will replace an outgoing Director who chose not to run for another term. The third position – a two-year term – will remain with the currently serving director, as nobody other than the incumbent filed to run for that position.
The School District will not have an election, as nobody but the incumbents applied for the two seats.

It is a challenging time to be an elected member of any of the three main administrative organizations. It is even more dangerous being an administrator of one of these organizations.

CCSD General Manager – Dismissed
CCHD Administrator – Retiring under duress
School Superintendent – Leaving office in January

Ye true “Loyal Natives” attend to my song
In uproar and riot rejoice the night long;
From Envy and Hatred your corps is exempt,
But where is your shield from the darts of Contempt!

Robert Burns 1759 – 1796

Economics

The cost of Cambria living is pretty high, and the traditional working-class families that are the heart and soul of many communities are struggling to take root, or stay rooted in the area. Housing costs are up there for both buyers and renters. The inventory mix is split among primary homes, second homes, vacation rentals, and some multi-family residences. Missing from that list is a reasonable stock of affordable housing options. Hence, some families looking to establish roots are finding Cambria out of reach.

In another bucket – an aging population, many retired, many still working in occupations that have either low or speculative incomes such as artists, musicians, and craftspeople. They are faced with a reality that warns they may no longer be able to stay in the community they have called home for many years.

There are, of course, many residents who are in stable financial positions. I see the continuum sort of like the Circle of Life.

CCSD

The Community Services District continues to be an organization under attack, with the General Manager the focus of an escalating, and ultimately successful battle to separate him from his job.

Some members of the community have been calling for his ouster, laying the blame for everything on his desk. Changes to the makeup of the Board of Directors gave the protesters a stronger voice behind the oak.

Messy

Some of the complaints are valid; mistakes in judgment have been made. Some of the issues could have been handled more skillfully. But many of the problems Cambria face have very little to do with the GM’s job performance and a lot to do with circumstances he had been given to manage, often without clear direction from the board. And as always, not enough resources to fully attack the three billboards of under-funded projects that underpin the health and safety of the water and wastewater infrastructure.

After a flurry of Closed Session meetings – meetings that can generously be defined as sloppily arranged, noticed and reported, the General Manager and the Cambria Community Services District parted ways. The General Manager, Jerry Gruber, received a separation package consistent with the terms of his contract. This enraged some in the community, who believed that he should have been fired for cause.

Based on the lack of any formal performance metrics, evaluation process, corrective action plans and alignment of goals against district objectives, any other resolution would have been both unfair and imprudent.

A search for a replacement will be undertaken. Perhaps a re-examination of the job requirements might lead to a different approach to structuring the district administration. Is it a 1-person job? Are there candidates who really have all the skills and experience to manage a small but complicated community services district?

Personal

democracy From my back of the room perspective, I am both happy and sad that this situation has been resolved. It was clear that the relationship between Mr. Gruber and some members of the board was not good, and getting worse. Nobody was happy, and the longer it went, the uglier the dialog became.

The personal toll it was taking on Mr. Gruber, and his family was tough to watch. As his friend, I saw how it weighed on him. I also saw how he handled it with grace and professionalism. I was able to spend a bit of time with him as the curtain was being rung down, after the first closed session meeting where it was clear that change was imminent. He never said a bad thing about the board, the community or any individual, friend or foe. He pointed to his whiteboard and said he still had work to do, and he would report for duty and do his best until the clock ran out. Mistakes? Yes, mistakes were made, he agreed. Accomplishments? Yes, there were plenty, though often overshadowed by the voices of the perpetually pissed. Such is the life of any executive in any corporate or government agency.

I hope that, with some time and distance, everyone can find their way back to a less heated and more positive mindset. Some will, some won’t.

Friends, Romans, countrymen, lend me your ears;
I come to bury Caesar, not to praise him.
The evil that men do lives after them;
The good is oft interred with their bones;
So let it be with Caesar. The noble Brutus
Hath told you Caesar was ambitious:
If it were so, it was a grievous fault,
And grievously hath Caesar answer’d it.
Here, under leave of Brutus and the rest–
For Brutus is an honourable man;
So are they all, all honourable men–

From Julius Caesar, By William Shakespeare

RATES

Sometimes I wonder if I attend the same meetings as others in the community.

For the past five-plus years I’ve listened to presentation after presentation from the GM and staff, as well as committee members charged with studying rates and fees that fund the district’s deliverables. In chart after chart, key infrastructure projects have been identified, risks described, actions taken, improvements made and improvements deferred. Many of these presentations were accompanied by cautions that projects postponed or upgrades delayed would add to the growing danger to the systems that deliver our water and take away and process our waste. PowerPoint after PowerPoint showed failing components, as well as repairs and replacements that had occurred. In each instance, the GM, or a Director, made the point that we continued to fall behind and that the revenue that comes into the District is significantly less than what is required to maintain everything.

To sharpen my thinking, I reached out to accomplished leaders I have worked with through my career to see if they might have insights into this complex challenge. I was connected, through a mutual friend, to Susan Leal, a noted expert on environmental, legislative and global water and infrastructure issues. I gave her a brief description of the situation, and she graciously responded with a simple, yet clear truth.

“My guess is that the rate increases surrounding water and wastewater are difficult to swallow—especially after the rates have been frozen or otherwise not kept up with the cost of delivering service. Management of wastewater is often more expensive than water supply especially when the infrastructure is old and in need of an upgrade.

Bottom line: in California and in growing number of areas throughout the country: we need to use less water and be prepared to pay more for it. I know that’s not comforting, but that’s often the reality.”

Wait a minute – we have had rate increases for years. Where did that money go???

Never Enough

As pointed out numerous times, the increases that were put into place were too gentle. The sensitivity to the taxpayer/ratepayer wallet overshadowed the economics of providing the services. I am often perplexed as to why this tidbit is rarely mentioned in a rush to find malfeasance, misconduct, incompetence and a million other reasons for opposing what, to many are rational and needed increases. As we track the effects of the newly-approved rates, it might be a good idea to maintain awareness that, even with the new revenue, it will not be enough to fund all the identified needs.

Keep Listening

Despite falling significantly short of protests, a good number of ratepayers spoke out in opposition to the increases. Many feel that the district has been and continues to be fiscally mismanaged, and demand a better accounting of how ratepayer money is spent. Others objected due to the financial hardship the increases will have on them as they struggle to maintain a life in Cambria. All of these concerns need to be considered as we move forward, and it will not be an easy road to navigate unless all involved make a real effort to work together for solutions that equitably and practically benefit as many of us as possible.

Goodness

On the bright side, the recently – formed and empowered Finance and Infrastructure committees have been doing great work, really digging in and identifying areas of improvements to process, evaluation, tracking and reporting to the Board, and by extension to the community. The committee members are smart, committed and collaborative – a great example of citizens working towards improving rather than decrying Cambria’s governance. Their efforts, backed by a pledge to jealously oversee the fiscal management of the district, should make us all feel more confident that the health of the community will be fairly and objectively managed.

School District

img-logo3 The Coast Unified schools are struggling. Depending on how one looks at the data, the schools are failing, really failing, or beyond all hope. A declining enrollment, fueled by the economic climate in town, is putting pressure on the district to balance everything from course offerings to staffing. This uncertainty is triggering a growing number of parents to move their kids to different schools, some private and some public. This is a tough choice for many, as the schools they are choosing are towns away. This often means travel expenses, tuition costs, and significant changes to the schedules of the parents and students. It also adds to the stigma, fair or unfair, of the Coast Union school system.

No Confidence

The School Superintendent has been under fire for her performance. She has been equally under fire for her compensation, which is quite healthy. Taken separately, both are problems for a small community with a changing school profile. Together, they form an obstacle that can’t be ignored. Add to this list a very public vote of “no confidence” by a near-unanimous roster of Cambria’s teachers.

Under significant public pressure led by concerned parents, teachers, and interested community members, the Board came to an agreement to end the relationship with the current Superintendent.

Healthcare District

header Over the past few months, I’ve taken a semi-casual look at how the Healthcare District is run. I reached out to all the elected Trustees and asked a series of questions based on my simple understanding of the organization, and my perceptions of how they were operating as an elected board. I received replies from four of the five members. Each response had different degrees of detail, from very short and unhelpful to very detailed and thoughtful. Each respondent was careful to stay within the bounds of the Brown Act as it relates to privacy, confidentiality and the appearance of “serial meetings’ – meaning each response was singular and addressed to me only.

My second approach was outreach to the staff that manages the district. I sent a detailed letter to Administrator Sayers, which contained reasonably detailed questions driven by my observations and by questions, comments, and positions taken by community members, particularly three members of a citizen’s committee that worked closely with some of the Board on issues and opportunities around the fiscal management of the District. The three members of that committee are all running for Trustee positions in the upcoming election.

Mr. Sayers responded with excellent, detailed information, and answered the questions I posed as best he could, again within the bounds of confidentiality and privacy. I was able to follow up with more detailed questions based on his responses, and he continued to respond with information and feedback from other staff members. Mr. Sayers was open, honest and most importantly professional in the way he conducted the dialog.

Mr. Sayers will be leaving his position at the end of the year.

UPDATED 10/7 – Mr. Sayers has left the organization.

Public Presentations

Before the upcoming election, the community will have had the opportunity to see and hear the candidates for both the Healthcare District and the Community Services District. Small, invite-only gatherings are being hosted by citizens and groups within the community for the various candidates. Larger, more formal events will feature the candidates in a managed and moderated setting. The public will have the opportunity to engage in the process.

The Healthcare District Forum was held in late September. The three challengers – Iggy Federoff, Laurie Moyer-Mileur, and Bill Rice joined incumbent candidate Bob Putney for a well-moderated session that gave each candidate the opportunity to define themselves and their positions. The event was well-attended and respectfully conducted.

The Community Services District Candidates – challengers Cindy Steidel, Dennis Perry, and Donn Howell will join appointed incumbent Aaron Wharton and write-in candidate Steve Kniffen for a two-hour event on Wednesday, October 10th. The forum will be moderated by the League of Women Voters and will take place at the Joslyn Center on Main Street. I am looking forward to the session, and expect it will also be well attended.

Cambria, anything but sleepy!

Quote

The Letter

26 Thursday Jul 2018

Posted by Michael Calderwood in Cambria CCSD, Cambria Fire Department, Community Involvement, Local politics, Measure A-18, Parcel Tax, Searching for Cambria's Reality, Social Media, Uncategorized

≈ 2 Comments

Tags

Amanda Rice, BlueCrest, Cambria, Cambria community services district, Cambria Fire Department, Community, Community Involvement, Emergency Services, Leadership, local board meetings, Parcel Taxes

I’m having one of those days where past and present seem to swim together, leaving little wakes that diverge and overlap, rising and falling in free form. I’m feeling like these should somehow be tied together in a story, but I’m kind of afraid of screwing it up by forcing these thoughts and feelings into combinations that sound right in theory but kinda suck in practice.

But that never stopped me before, so…

Then and Now

I was happy to see that the business I devoted a lot of my life’s second act to today emerged as a stand-alone enterprise, free from the constraints of a larger corporate brand that at times helped, but also hindered the healthy evolution of a premier brand in a niche industry.

Pitney Bowes Document Messaging Technologies is now BlueCrest, with a new brand, a new market freedom, and I am sure the same hungry spirit, staffed by creative, innovative technologists and thought leaders.

Catching glimpses of familiar faces in tweets and press releases was a gift I wasn’t expecting. I am happy for them, and a little envious that I’m not there to experience their next successful chapter.

Go get’ em, BlueCrest!

Document Messaging Technologies-BlueCrest

Leadership

Over the course of my career, I got to experience leadership in all shapes and styles. When I wandered into Danbury looking for a short-term temp job to help me support my family, (as playwright Robert Andersen once said, “you can make a killing but you can’t make a living in the theatre”) the production mail business was very small, and very much behind in the industry. That changed rapidly, driven by a team of brilliant designers, engineers, field service professionals and support groups that somehow managed to take what at the time was undisciplined, adventurous passion and energy and form a world-class organization.

Building that business required a leadership team that could harness the chaos, set big goals and motivate everyone to work together. They had to figure out how to deal with the brilliant, the stubborn, the dreamers and the grind it out-ers who had to come together to build the business.

From the outside, that leadership team may have looked just as diverse and disheveled as the rest of the workforce. But they were far from that. Today, as I sit in the back of the room watching and listening as our community leaders make sense of complicated issues, I find myself thinking about lessons I learned from those who mentored me. I remember things they said and did, things that are stored away in my mental file cabinet, available for revisiting and reuse.

Empowerment, Given And Taken

‘It’s your business, do what you think.’ Brian Baxendale, a gregarious and insightful leader, had the ability to see the potential capabilities of an employee and provide the right amount of permission tempered with the right amount of firm guidance. He remains an inspiration to many of us who got the chance to try things, to fail, and to try again.

Cambria’s recent struggle with the issues around our Fire Department gave our community an opportunity to engage in passionate debate about how we view our world, and how we want to see it in the future. Cambria is rich in so many ways, but that richness doesn’t extend to the financial realities many of us face. It has been interesting to observe and participate in the spirited discussions in support of or in opposition to a tax measure that would fund three firefighter positions. The conversations revealed more political and philosophical facets than I expected.

There were supporters of the measure who face real economic pressures, yet valued the service the firefighters bring to the community. There were those who feel the same economic pressures who opposed the measure because it would have a real impact on them. Many of us are staring at increased costs for all the services we rely on, with limited opportunities for a complimentary increase in personal income. There are people who are more financially secure who supported the measure because the tax would not cause them pain, and the additional capabilities were viewed as cheap insurance against a high-probability fire event. There were those similarly positioned who believe the extra manpower was unnecessary, as the coverage provided by both local and county/CalFire departments is more than sufficient. There are supporters who respond emotionally (“these are our guys!!!”) and detractors who see everything as corrupt and driven by greed (those bastards are at it again!!!) And there are many, both supporters and opponents, who check some of the boxes in all of these categories.

A Loss

The reality though is that after all the tumult the measure was not successful. The supporters delivered a 54% tally, which fell considerably short of the required supermajority of 66%.

Analysis of the outcome provided some insights, notably that within each area of Cambria those who voted – and voter turnout was not great – delivered a majority “yes” vote. Like they say, close only counts in horseshoes and hand grenades… but is there a message in the 54%, beyond just winning and losing?

Can I get the Home Version of “Steve Kornacki’s Big Board”?

Informal polling, which has mainly been me asking people stuff, revealed that there was a real information gap in what the measure would do and how it would affect the fire services going forward. I was surprised to find that some folks thought the tax would add three additional members to the fire department. They did not realize that the defeat of the measure would result in the loss of three full-time professional firefighters. Of course, there were a lot of good, reasoned “no” votes, based on well-informed and considered rationale.

They Persisted

‘I’d like to try anyway.’ Ajay Ghia combined a studious, low-key approach with an unshakable determination to follow a course he knew was right. While presenting an acquisition recommendation to the corporate “C Suite” , he was met with a curt “you’re not going to convince me this is a good idea” from a notoriously difficult executive. After a beat Ajay replied, “I’d like to try anyway.” He then made a presentation that supported his position. The executive still did not agree, but he didn’t expressly kill the idea. Ajay and team went on to follow his strategy, the acquisition was made, and it became the platform for a series of systems that transformed the competitive landscape.

The members of the Cambria Fire Department are a determined and committed team who believe what they do is essential and critical to the health and safety of the community. They are also very dedicated to each other’s safety and success. As the community wrestled with the questions posed by Measure A-18, the firefighters continued to seek out ways to fund the three at-risk positions. The three firefighters had been hired under an earlier SAFER grant, which covered the cost for a period of two years. One of those efforts entailed applying for a second SAFER grant from FEMA.

Same Name, Different Rules

The difference between the first grant and the second grant is not trivial. Having seen the lack of follow-up from many communities who received the first round of grant funding, FEMA changed the rules and added a requirement that the governing agencies (CCSD) had to commit in writing to increasing levels of matching funds across the life of the award. This requirement raised the barrier to success considerably. As opposed to the revenue A-18 would have provided, the cost of the match would fall to the CCSD, and by extension the community, with no additional revenue source to cover the expense.

Ready, Fire, Aim

‘Interesting, but Irrelevant’ Rick Jablonski, Sales Leader and strategist, would occasionally use this phrase when discussions would wander a bit and stall on issues that were tangential to the decisions that needed to be made. I find myself using it a lot lately.

Because the challenge wasn’t daunting enough, the staff report, required when matters are put before the board for consideration, contained a suggestion that funds currently directed to the support and maintenance of the Fiscalini Ranch might be redirected to the fire department. The funding deficit that would be then applied to the ranch would be filled by a potential parcel tax that would be dedicated to the ranch upkeep.

(Cue inspirational music)

The Fiscalini Ranch is a majestic oasis, with a history that in many ways defines Cambria.

Note to self – remember sunscreen!

It means many things to many people, and there are community-based organizations that dedicate time and money to keep it safe and vital. Walking the bluff trail and sitting on one of the unique and beautiful benches is my version of going to church.

I don’t quite know where that proposal came from, or how much thought went into the ramifications of proposing it in this context, but it sure landed with a big BOOM. Suggesting that taking steps to “unfriend” the Ranch stirred a response that filled the cozy meeting room with community members who likely would riot (politely and gently) should the suggested actions gain approval.

Reverberations!

‘Is this resonating?’ Bernie Gracy has been described as having “a brain the size of a small planet.” He was and is a tireless innovator with a passion for 100 + slide PowerPoint presentations, delivered with spell-binding energy and intelligence. He would always make sure to pause, wave his arm in front of the screen and ask the audience “is this resonating?” A great reminder to validate that what we say is well understood.

This suggestion did two things; one positive and one amazingly damaging. On the positive side, the immediate and passionate response brought into crisp focus just how much the community will support and protect the Ranch. A smaller, though equally important effect, was carrying more of the community to the meeting, where they could see and hear the issues in person, and not have to rely on others, including me, to tell them what happened. Many of us who share our views and recollections do so through the lens of our own positions, which can unfairly shade the story as it is retold. A shining exception to that is Kathe Tanner, our long-serving journalist who has seen it all and told it all. Her report of the meeting was crisp, factual and spin-free.

The damaging part of the recommendation was that it cast the firefighters as villains, and gave fuel to opponents who had both subtly and overtly positioned them in that light throughout the discussion leading up to the June vote. That battle was pretty brutal, and the rank and file of our small but mighty fire department were put in the position to represent themselves in the debate. They had the disadvantage of being firefighters and not accomplished debaters, opinion shapers, or skillful public commentators. Nor were they inclined to get down in the mud with some opponents filled with a weird rage built on a worldview that everything CCSD is corrupt, incompetent, greedy or otherwise evil. Instead, they had to make their case again, having seen the community not support their cause through the ballot box, yet facing what they believe is a serious staffing shortfall.

Facts and Reason

What was meant to be a simple, administrative and policy discussion to determine if the required letter of commitment should be issued quickly changed as the Board saw the furor the public release of the supporting staff report set off across the town. Board President Amanda Rice did an excellent job of setting the correct expectations for what was to be discussed and considered, and what was not to be considered. The ” not” was the linkage of Ranch funding to Firefighter funding, or any other method for funding the required grant match. The other members of the board added similar commentary, and also expressed a bit of discomfort with the inclusion of it in the report. This demonstration of leadership from the board went a long way towards averting unnecessary and destructive commentary from a rightfully upset gathering of citizens and Ranch lovers.

The Public, Speaking

‘Here’s my sense of the thing…’was the signal that Karl Schumacher had finished his process of examining an issue and coming to a recommendation. This phrase artfully set the table for a well-reasoned and insightful answer rather than a partisan position. Amazingly effective and diplomatic.

Objections

With the floor open for public comment, community members shared their thoughts on the issue at hand. Most of the comments were in opposition to the request for commitment. Some arguments were made using perceived deficiencies and inaccuracies in the grant application, and the long-range financial impact the funding requirement would have on the fiscal health of the district. Issues raised also included the thought that the recent defeat of A-18 was a clear signal that the community had spoken and did not want tax dollars spent on funding the fire department positions. This position had been shared by a fair number of people on social media prior to the meeting.

Support

I spoke in favor of supporting the grant, sharing my belief that the staffing levels advocated by the fire department, and endorsed by every fire professional I had interviewed, were both sensible and necessary. I also shared my dismay at the proposal to take from Fiscalini and give to Fire Department, likening the use of that tactic to Fake News – tossing an incendiary topic into the middle of a serious issue, resulting in a splatter of shrapnel that causes injury to common sense and thoughtful discourse. I also made a pitch for treating those with opposing views, and in this particular situation our firefighters, with less disdain and more respect. Cambria Health District Board President Jerry Wood, speaking as a private citizen, also voiced support for the measure.

Convincing

The most resonant and reasoned presentation came from Ted Siegler, a highly capable and respected community member with in-depth knowledge of the District’s financial condition as well as the working of the Fiscalini Ranch. Ted has served and continues to serve in leadership roles on multiple committees and boards, including the CCSD Finance Committee and Fiscalini Ranch organizations. I think I also saw him on the Senate Intelligence Committee and the House Armed Services committee, but that may have been different prominent white-haired guys.

Ted laid out a clear set of facts, challenged some of the numbers that were included in the staff report, and concluded with the position that due to the district’s fiscal condition it would be irresponsible to take on additional financial responsibilities with no offsetting increase in revenues. It was practically impossible, absent a purely emotional motivation, to disagree with his findings and recommendation.

Decision Time

The talking stick was returned to the board, and they had further discussion about what they were about to decide. Cambria Fire Captain and grant writer Emily Torlano answered questions and clarified some information about how the grant was written and submitted. She noted that there was a question in the grant application that asked if the agency would like to request a financial hardship waiver of the matching funds requirement. The decision to check “no” had been made based on previous practice and with the thought that checking “yes” might have a negative impact on the application. It should be noted that the grant application process was begun well before Measure A-18 was placed on the ballot – a reasonable action given the uncertainty of the funding options to maintain the three firefighters hired under the original grant.

Before voting, the question was raised whether the Grant Application could be amended to change the hardship checkbox to “yes.” It was clear that the vote was going to go against the request, and options including not responding at all, returning with a brief decline – to – commit funding letter, or something else that would have the same effect but not incur a red mark against Cambria should future grant opportunities arise. In the end, the language used in the letter articulated the reasons for the decision to not commit. They were: District’s uncertain financial condition, and the defeat of Measure A -18.

Next

The decision the board made, while disappointing to some of us, was the right one for the community. As messy as it got, the Board showed solid thinking, compassionate listening, and excellent, committed leadership.

The firefighters were a bit disheartened, but I believe they left feeling they got a fair hearing from the board and most of the community. There is no gloating or complaining to be done here; there should be some comfort in knowing the process worked, our voices were heard, and our elected leaders did their job with intelligence, honesty, and fairness. I hope we take that forward with us as we steam full speed ahead into the next hurricane of rate increases and ambulance taxes.

UPDATE

Shortly after the decision was made to withdraw the grant application, the Cambria Fire Department was notified that their application had been approved and the grant awarded. They had to decline.

Pat Carberry spent his professional life leading different functions with grace, wit and compassion. Pat was also a hard-nosed businessman when necessary. He served in Vietnam as an Army Green Beret, but rarely spoke about his service. Pat was famous for the “Letters From God” that he’d read at the retirement parties of fellow PB’ers. When it came time for him to retire, he took a very different approach. He spoke quietly, and shared, ‘I’ve seen the horrific things human beings have done to each other.” A pause, then he looked at each one of us and said “Love one another.’

Fire On The Hill

03 Sunday Jun 2018

Posted by Michael Calderwood in Cal Fire, Cambria CCSD, Cambria Fire Department, Community Involvement, Emergency Services, Local politics, Measure A-18, Parcel Tax, Searching for Cambria's Reality, Uncategorized, Words matter

≈ 4 Comments

Tags

Cal Fire, Cambria Fire Department, Community, Community Involvement, Emergency Services

Fire interrupted the May night, bringing the residents of a quietly beautiful neighborhood out to the street, fearful and perhaps momentarily confused by what they were seeing. A house, no, a home was glowing and snarling with the fury of a thousand nightmares. A neighbor, injured and in pain, seeks help as her home is consumed by a disaster. All of this drama unfolds in a community that stands some distance apart from the towns that would come to help in times of crisis.

All times taken from the official Incident Report.

Tuesday, May 29, 2018.

Incident Number: 18-CASLU 005543

Incident Name: PINEWOOD

Event Number: 18007179

It Begins

1:28:56 AM – With a keystroke, an emergency operator connects to an incoming caller, urgently reporting a fire in the Pine Knolls area of Cambria. The operator, well-trained and alert, takes in the information that sets an incident response in motion.

05/29/2018 1:30:08 ROOF ON FIRE, CAN SEE IT FROM HER HOME, SOMEONE YELLING FOR HELP - from dispatch report

1:30: 28 AM– Based on the caller’s input, the operator executes the dispatch protocol, and the Emergency Services response begins.

On Duty
Cambria Fire Department’s “A” shift was on duty, halfway through a 48-hour shift. The team, under the command of CFD Captain Emily Torlano, is made up of Engineer Michael Burkey, SAFER Firefighter Ian Poelman, and Reserve Firefighter Tim Murdoch.

Their primary response unit, Engine 5792 was parked in the bay, ready to go. Additional response units include an older, backup engine, and a water tender which is a critical unit in areas where water is not always readily available. An emergency response vehicle, carrying the tools and technology needed to support the often dangerous response and rescue operations sits ready.

1:32:28 AM – Dispatch

Firefighter Ian Poelman walks through his response to the call.

“We had returned to the station from a callout about an hour earlier. I was in my assigned room, resting. We were in the middle of our 48 hour shift, so you grab what sleep you can. I heard the bells coming through the speaker in the room. The dispatcher’s tone was slightly more urgent than usual, and his report of a structure fire with potential injury told me this was a serious incident. The team responded immediately, falling into the process we have learned. Dress and go. As we took our places on the engine, I went through my mental checklist of all the steps we would take during the response.”

1:33:53 AM – Engine en route

“Our mobile GPS was launched. Maps popped up with a location and route. The incident response binder showed us the locations of nearby hydrants. Captain Torlano went through her routine, devising an initial plan based on the information she had. We train for these events, so a lot of the steps we take are familiar. But you don’t know everything until you get to the scene.”

1:40:56 AM – On Scene

As the ranking officer first on the scene, Captain Torlano became the Incident Commander. The responsibility for directing the response and managing the assignments for all the crews that would eventually join the fight was hers. The Captain describes the scene and her decision-making process.

“I was the incident commander. I did my walk around, sized up the situation, and eliminated rescue. There was an injured resident who was being treated by a neighbor, who is a nurse. I released the patient to the ambulance crew that had arrived on scene.”

1:42:52 AM – Cambria Healthcare District Ambulance on scene

1:43:58 AM – Patient Contact

1:53:10 AM – Patient Transport

Torlano continues. “Neighbors were yelling at us in distress as fire consumed the house and threatened their homes and the other precious exposures – the forest. After completing my walk around and reporting to dispatch we still don’t have water on the fire.”

Firefighter Poelman describes what the team was doing as Captain Torlano made her assessment.

“We located the nearest hydrant, and Firefighter Murdoch executed his assignment. He grabbed the hydrant bag from the back of the engine and began unreeling the 4” line that would deliver water from the hydrant to the engine. He wrapped it around the hydrant and secured it. The truck then moved forward towards the fire, neatly spooling out the line. Murdoch went through the process of readying the hydrant. Clear any obstructions around the hydrant. Remove the hydrant cap. Open the valve and flush out any debris. Close the valve. Connect and secure the hose to the hydrant. Reopen the valve when the engine was connected at the other end.

Captain Torlano adds, “My firefighter at the hydrant is the one in-town reserve. He is like a Jedi – extremely knowledgeable and methodical. I am grateful he was there.”

The 4” line is connected to the water source. It is now Engineer Michael Burkey’s turn.

Engineer

As the Engineer on the crew, Michael Burkey’s responsibilities are critical and time-sensitive. He shares his view of the response.

“We knew the call was serious, because the tones kept sounding, indicating a significant event requiring a significant response. As I drove the engine towards the fire, I recalled that I had been on this very street hours earlier responding to a medical assist call. We approached the intersection and got a good look at the fire that was cutting through the light fog and lighting up the night sky. Priority one was locating the hydrant, and positioning the engine where the supply line and tools could be deployed quickly and safely. Once that was done, I drove the engine towards the fire, stopping just forward of the house. This gave us the best view of the scene and more importantly allowed us to lay out our lines cleanly without unnecessary obstacles. I secured the engine, chocking the wheels front and back. Then, I disconnected the end of the main supply line from its mooring and reattached it to the engine pump. I signalled Tim Murdoch that we were ready to receive water.”

We all finish getting our scba’s on to protect our airways, and I notice there is still no water on the fire… the neighbors are getting anxious as am I… I see hands raised, yelling, fists- I have no more bodies…Captain Torlano

Let it flow

Connections are now complete, and Engineer Berkey has the engine’s pumping system charged, balanced and ready to go. The Incident Commander instructs Burkey and Poelman to pull the 2.5” diameter hose and begin attacking the fire. This particular hose has the capability of putting out 500 gallons a minute at high velocity. It is usually managed by two people, but there was nobody else available at that moment. Poelman deployed what is called a “hotel coil” where the nozzle is fed under the coiled hose, and then the operator kneels on it to help control the powerful stream of water. Firefighter Poelman is, as some might describe, a strapping young man. Even so, the level of physical strength needed to manage this task is not trivial.

“Ian is now our hero as he douses massive amounts of water on the fire. But the cooling does not squelch the flames as I had hoped…” Captain Torlano reports.

Situational Awareness

Poelman realized that he was not getting the best angle on the fire, so he repositioned himself closer to the flaming front of the house and re-engaged. He shares, “We’re trained to maintain situational awareness, and not to get tunnel vision. It can be hard to not lock in on what is in front of you, with flames jumping out, wood popping and cracking, smoke and steam just feet away. Was it hot? Well, I could feel the heat a bit through my boots, and behind my mask.”

1:35:03 AM Cal Fire en route

1:42:01 AM Cal Fire on scene

Firefighters from Cal Fire Station 10 have arrived on the scene, geared up and are given their assignments.

The fire was blowing out the windows at the back of the house. The Cal Fire crew quickly attached one of the 1.75″ hoses to the CFD engine and went down the side of the house to gain access to the rear of the building. They trained their hose on the fire, sandwiching the blaze between themselves and Poelman, who was still engaging from the front.

Engineer Burkey now has two active lines plus the intake hose to manage. Each line has different pressure levels that need to be tightly monitored. Burkey focuses on the controls, adjusting them as needed to ensure the firefighters always have the right amount of water pressure to do the job.

“I knew the Cal Fire team was putting water on the fire when I saw steam rise over the roof where their attack met the flames,” Poelman recounts.

Captain Torlano adds, “They saved the two houses next door. All of this felt like hours, but it was really maybe 10 minutes.”

Teamwork

The two engines worked in synchronicity and contained the fire safely from the exterior. When the fire volume had been contained enough, Captain Torlano ordered Poelman and Murdoch to take up the second 1.75″ hose and enter the house from the front to continue the fight. The two men quickly connected the hose and did a “buddy check” to make sure they had all their gear securely in place and ready to go. With everything ready, they entered, as the Cal Fire crew continued their efforts from the rear of the house.

As they entered, they were met with a combination of heated smoke, steam, and pockets of flame. They poured water on the fire, advancing steadily into the house, turning right towards the kitchen, where it seems the fire originated. They trained the hose on the ceiling over the stove, where flickering flames still grabbed for something to burn.

Moving

With the flames extinguished, they heard the Incident Commander asking if they could find an entry into the adjacent garage, where the fire was still active. Smoke and steam made it difficult to see much, even as the two men got down close to the floor where the air was less dense. With no clear path to the garage, they were ordered to back out and see if they could gain access from the front of the garage. Unable to raise the locked door, they proceeded down the side of the structure, meeting up with the Cal Fire crew who located an exterior door that led to the garage. Upon entry, they were able to find and release the overhead latch, manually lift the door and enable the garage space to vent.

The interior crew did a primary search, confirming there was nobody else inside the house. They faced, as described by Captain Torlano, “a severely destroyed house, with huge amounts of damaged structural members, tangled wires; essentially a very fragile shell.”

“They brought out a photo album with burnt but salvageable photos and about 5 items of clothing… grasping to save something…” Capt. Emily Torlano

Support

As the incident progressed, more help arrived from the surrounding communities under the Mutual Aid agreements.

01:30:27 AM - Cal Fire Battalion Chief Dispatched

01:36:05 AM - en route

01:54:01 AM - on scene

Second engine requested by Cal Fire

01:52:34 AM – Cal Fire Headquarters Engine Dispatched

01:59:00 AM –Engine en route

2:20: 40 AM – Engine on scene

Cayucos

1:30:27 AM – Cayucos Fire Dispatched

1:52:35 AM – Cayucos reports unable to find an operator

for engine

and Morro Bay

01:30:27 AM – Morro Bay Fire dispatched

01:34:56 AM – en route

02:01:24 AM – on scene

And from over the hill

01:30:28 AM – Templeton Fire Dispatched

01:36:37 AM - en route

02:09:20 AM - on scene

Logistics

As the response continued, Captain Torlano dealt with real-time issues. The neighborhood sits near the top of a fairly steep hill, making it challenging for responding engines and support vehicles to get close to the fire. The street itself is one of the wider and well-maintained roads, but it quickly became tough to manage the logistics of each responding agency. The Morro Bay truck and crew had to park a distance away, then grab their tools and gear and walk the rest of the way to the scene. This added minutes to their response. When they got to the fire, they were assigned to work with the CFD team on the interior of the building. Ian Poelman describes the combined efforts. “We continued to search out any pockets of fire that might still be burning. We used our tools to punch holes in the ceilings and the drywall, where fires can smolder undetected for some time. Tiring work but that is what we train for – mentally and physically.” The team ended up crawling through the attic – not the safest task, but critical in ensuring that the fire didn’t reappear later.

Just Breathe

Meanwhile, the response team from Templeton provided a critical piece of equipment that allowed the firefighters to continue working safely. Their emergency vehicle carries what is called “breathing support” – a system that refills the air bottles that the responders use to breath as they do their work. These bottles supply about 30 minutes of air and begin beeping as the remaining supply reaches a critical level. With this tone, the firefighters must withdraw and replace their air supply. The Templeton refill system allows for continuous and rapid resupply, keeping the firefighters in the game.

Keeping watch

Even with this support, the firefighters are under significant physical duress and have to take breaks to hydrate, rest and be checked by a teammate to make sure they aren’t injured or otherwise unable to continue on the fire. This taxes resources and is an ever-present concern for all responders.

Winding Down

The response continued on for several hours. Constant check-ins revealed all personnel accounted for, and resources were released as they completed their assignments. As 4 AM approached, most responders were on their way back to their stations.

The Cambria Fire Department team remained on scene to continue cleanup and to monitor for potential flare-ups. Cambria Fire also deployed their water tender, which could quickly provide support if needed.

11:34:30 AM – Cambria Water Tender released.

Time from the first contact to final scene departure – 10 hours, 6 minutes.

Back Home

The fire was out, but the work continued for “A” shift. Far from taking a break, the crew went into the next phase of their job – clean up and inspection.

During a fire, a whole host of substances fly everywhere, covering equipment, tools, protective gear, clothes, skin and everything in between. Before leaving the scene, the crew strips off all their gear and bags it, with the goal of keeping as many contaminants out of the truck as possible. Back at the firehouse, that gear goes to the laundry room – a simple term to describe a complex process of decontamination. Every piece of gear is cleaned and checked before being put away. Each hose is unfolded, inspected for damage, pressure cleaned and put back into proper position. The engine is washed, the interior scrubbed with decontamination solutions.

Preventive Measures

The firefighters must then shower to remove any grime and potentially harmful particles that may have found them during the incident. They must also, within 24 hours do one hour of strenuous, sweat-making exercise to help sweat out any potential carcinogens or other harmful matter. Another shower, then, if the shift has ended, they can relax. Or, if the shift continues, stay ready for the next call.

Coda

For Captain Torlano, the shift continued for another day. During that shift, her team was called for an emergency cardiac distress medical response. Captain Torlano, who is also a fully certified Paramedic, found herself cardioverting the patient – (shocking the heart out of lethal rhythm) and her SAFER firefighter, who is also a paramedic, began an IV. An ambulance arrived and transported the patient to the hospital, with the firefighter riding along to continue assisting.

And on it goes, day to day, shift to shift.