Community Part I – Our Brother’s Keeper

04 Thursday Jul 2019

Posted by Michael Calderwood in Beautiful Cambria, Cambria Schools, Communicating, Community Involvement, Emergency Services, Home, Homelessness, Living Our Values, Searching for Cambria's Reality, Social Responsibility, Words matter

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Cambria, Community, Community Involvement, Leadership, NCAC, North Coast Advisory Council, Social Responsibility, Susan McDonald

The past few weeks have brought into focus something that I have been trying to capture about beautiful Cambria. The community was invited to attend two different town forums, both on topics that cut across all artificial barriers. Both sessions shared a set of common characteristics. First, they were led by top-shelf chairpersons. Both committees have an outstanding group of citizens who serve our community with passion and distinction. And both forums featured expert presenters who brought facts to what are often emotionally charged and occasionally hyperbolic topics – Homelessness and Wildfire Preparedness.

Session One – Homeless in the Community

The first event, hosted by the North Coast Advisory Council under the leadership of Chair Susan McDonald, offered an in-depth discussion of homelessness in the community. The council put together a panel of fourteen experts who represented governmental, faith-based, and non-profit organizations that deal with the myriad issues grouped under the HOMELESS label.

It was, at times, depressing, shocking, and despairing. But those moments were countered by hope, success, actions and intelligent determination to meet the issues where they are, and not accept the simple and superficial arguments that say there are no answers except the one that aligns with an individual’s worldview.

Stones in the Road

When we were young we pledged allegiance
Every morning of our lives
The classroom rang with children’s voices
Under teacher’s watchful eye
We learned about the world around us
At our desks and at dinner time
Reminded of the starving children
We cleaned our plates with guilty minds

And the stones in the road
Shone like diamonds in the dust
And then a voice called to us
To make our way back home

Mary Chapin Carpenter

Read Kathe Tanner’s excellent reporting on the Forum.

Homeless

What does “homeless” mean? There are as many variants as there are people, it seems.

People without a place to live due to a financial crisis or a health crisis. Victims fleeing domestic abuse. People who have a mental illness, addiction, or untreated substance abuse problems.

There are the transients, the part-timers, the semi-homeless, the on and off again homeless. There are rotating families who struggle to find the ways and means to a permanent place. There are veterans and those who illicitly claim that status.

There are those who like the freedom of rootless life, who depend on the kindness of strangers for sustenance. There are those who similarly wander, but use other methods of extracting support from communities.

Kids

Most distressingly, there are, in Beautiful Cambria, almost one hundred kids classified as homeless. They couch surf or share grossly overcrowded motel rooms with others in similar situations. They rotate through homes and sheltered places, often claiming a corner of a floor or perhaps a shared bed. Sometimes they shiver in a car or a campground. That might be fun during an adventurous road trip, but not so much as a way of life.

As reported by a school administrator, there are 601 students enrolled in the Coast Union school system. Of those 601 students, 73.8% are eligible for nutrition assistance. That’s 447 kids. The meals provided by the school are often the only healthy food these kids regularly get.

The numbers seem to remain constant, but the faces change. Families who come to this area are looking for a place where they can build a decent life. They work hard, contribute to the community, and help make the local economy run, yet can’t get enough traction to sustain a permanent home base. So they move on to the next place and are replaced by the next group of hopefuls.

Solutions in Action

As the forum progressed, the experts on the panel stood up and answered the question, “What are you going to do about it?” It was heartening to hear the consistent answer – “This is what we are doing about it.”

Each presenter gave a straightforward description of what their organization does, the challenges they face, and the programs and approaches they rely on to provide critical services.

The level of cooperation and coordination was heartening. The inter-agency relationships painted a picture of the few doing the work of many. Churches and schools, CCSD employees and citizen-driven action committees are all taking on a piece of the challenge. From Veterans Services to Domestic Violence victim support, from the Sheriff to State Parks, the message that rang out was – it is not just “my” problem – it is “our” problem.

There are no rose-colored glasses here, but there is a lot of clear vision. The problems facing too many of us are real, and the impacts are not insignificant. The truth takes the heart in many directions. There is real human suffering, and in beautiful Cambria, it is met by true humanity.

For more detailed information, download the NCAC meeting minutes here.

The starving children have been replaced
By souls out on the street
We give a dollar when we pass
And hope our eyes don’t meet…

Stones in the road
Leave a mark whence they came
A thousands points of light or shame
Baby, I don’t know

Community, Part II -Knowledge in Action

Disaster At The Firehouse!

09 Tuesday Apr 2019

Posted by Michael Calderwood in Cambria Fire Department, Communicating, Community Involvement, Emergency Services, Home, Humor, Satire, Searching for Cambria's Reality, Words matter

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Cambria, Cambria Fire Department, Community, Community Involvement, Emergency Services, Leadership

Part One – The Mistake

It started innocently enough, just another day in a long stretch of multi-day shifts. The duty crew was settling in for a fitful sleep. Reading lights glowed in small, spartan rooms. Each member of the service reading, texting, or relaxing, near rest but still on the edge of adrenaline known to those who answer the bell.

A television played quietly in the communal room near the back of the station. Jimmy Fallon was doing his usual “laugh too hard at his guest’s every comment” routine. The last few unpopped kernels of Skinny Girl popcorn (with sea salt) sat at the bottom of an old takeout carton from Robin’s. The empty cans of Red Bull lay in the recycle bin. The unique nightlight, thoughtfully provided for the new reserve who had not quite settled into the firehouse environment, glowed softly. Above the beacon sat the station’s whiteboard, tagged with a series of “To Do’s” and “who left the taco sauce uncovered???” complaints written in different colored dry erase markers. Each shift had their color, but as the ink ran dry, everything was captured in that washed-out red/orange/maybe blue color that showed the effects of being dipped in a glass of (non-potable) water to eke out one more scribble.

Times are tight in this tightly run department.

The night turned to morning, just as surely as Fallon turned into Seth Meyers. In the half-light of dawn, a still-groggy first responder shuffled into the kitchen to begin the daily routine. Perhaps it was the lack of uninterrupted sleep. A half-remembered exchange between Meyers and guest Patton Oswalt had him rustling through grey matter, trying to recall the “Ratatouille” punch line that had the audience roaring. Add to all of this slightly impaired vision; an unintended by-product of the commando-style blue blocker sunglasses donned to aid against the rapidly growing sunlight that sliced through the novelty Smokey The Bear window curtains.

In this almost awake and kind of confused state, an error occurred; A mistake that started a chain of events that still reverberates to this day.

The after-action report laid it all out in clinical fashion. But it was neither clinical or fashionable. But first, the mistake.

One Job

As highly trained, experienced professionals, the ability to multi-task, even under stressful conditions, was a source of pride for all the crew. The relatively simple and routine morning tasks – wake, pee, wash, and brew – required little thought. Of course, mixing up these steps can prove both embarrassing and potentially sickening. This theory was tested- severely tested.

Reach into the container, remove contents. Put contents into the machine. Start machine. Pee again. Wash. Wait for the aroma that shouts “READY!!!”

The shout that eventually came was not what anyone expected.

In a groggy fog, the first responder made a terrible, nearly unimaginable mistake. He went out of sequence, mixed up container one with container two, and accidentally put the coffee beans where the Tide Pod was supposed to go.

Suddenly, the station was flooded with luke-warm latte.

At the same time, The Chief, still agitated from his commute, took his first sip of what he thought was morning coffee. Bubbles flew from his mouth as he attempted to spit out the soap while yelling “Maalooonnneeeeyyyy!!!!!!!!!” All the stain-fighting power of that tiny pod couldn’t clean up the language that flew that fateful morning.

Part Two – A Dank Place

It didn’t take long for the leak to spread throughout the house. Possessions were submerged. Critical documents were soaked and smeared. Slippers squished, and flip flops floated. It was a mess of epic proportions. A choked expletive escaped from an Engineer as he picked up his latest copy of “Tattoo Today – Heart on My Sleeve.” The colorfully printed pages had fused in a wet wavy clot. Lost for all time were the handwritten notations placed in the margins just hours earlier. Now, there were just runny, swirly lines where thoughtful comments like “cool – I wonder if it will fit in that special place” and “nice, but I like my Keep on Truckin’ guy better” once stood.

Across the hall, the leadership team came together to develop a plan of attack. In an intense brainstorming scrum, ideas were floated and discarded.

“Maybe we can get a sh*tload of donuts to soak up the spill?” “

“No, not donuts – too much sugar. How about rice cakes?”

“Hmmm, maybe, but I think Dan ate the last bag yesterday.”

“Ok, Ok. We need a solution RIGHT NOW!!! Everybody, grab a towel, a mop, an old tee shirt from Pinedorodo 2014, anything that will absorb moisture.”

“Ryan – get the mop. Michael – get the roll of Bounty from under the sink. Other Michael – put down the tattoo magazine – it’s gone. We need to focus!!!! And for the love of everything holy, somebody call Dan and have him pick up some more rice cakes from Albertsons.”

The crew sprang into action, determined to get the upper hand in the battle of the bilge. Obstacles and impediments were moved to the side, clearing a path that would serve as a bridge from which teams could work. To the left, a shift captain quickly had his crew working to soak up the now-bitter coffee/water. Getting into the spirit of close teamwork, a firefighter began softly whistling; others soon joined her, whistling louder and with more enthusiasm.

B shift, working from the other side of the path, took up the challenge and began their own musical rally cry, substituting humming for whistling. The station filled with whistles and hums, so powerful that nobody heard the loud crackle of the radio.

(A second after-action report determined that everyone thought it was merely the sound of Jiffy Pop being made by an eager-to-please member of the FireSafe Focus group, who had mixed up the meeting dates and showed up in the middle of the mess. Subsequentially, A new procedure was put in place, known as the Shirley Rule, which calls for at least two radios to be equipped with an audible, human-voiced alert yelling “ We ain’t poppin’ so you need to get hoppin’!” to alert the crew to an actual call.)

Thankfully, the radio call was just a message from Dan, letting everyone know that Albertson’s had rice cakes on sale, and he had a coupon. Budget saved!

Part Three – Word Spreads

The crews worked valiantly to contain and repair what the flood had wrought. Despite their efforts, the job was just too big, too involved. They needed help, and they needed it quickly.

Surveying the situation, The Chief realized what he had to do. He sighed heavily, took another sip of soapy water, bellowed again, and headed out to his truck.

He turned the key in the ignition, knowing things were about to get even more challenging. He inched his command vehicle forward, looking both left and right before pulling into the busy roadway. No turning back now, he thought to himself. He guided the truck down the winding road, past the Lodge, and towards town. As he turned left on Main Street, a thought jolted him, and he exclaimed, “I hope Dan got the good rice cakes and not that store brand crap.” It was out of his hands; he just had to trust that years of leadership training would lead Captain Dan to the right shelf. And that the coupon was still valid.

The Meeting

Chief pulled into the parking lot of the Vet’s Hall, knowing that the report he was about to give might be shocking and sobering to the regular attendees. He had updated the Board and public many times in his tenure with the department. This one would be different. No amount of slides, no stream of acronyms and codes would provide him cover. He had to let the town know that disaster had struck, and what he was doing about it.

The video was rolling. Allegiance was pledged. The sheriff’s commander was there to give his readout and immediately sensed that something was wrong. Chief didn’t seem quite himself. He smelled slightly of lukewarm latte and soapsuds. Not an entirely unpleasant combination, the sheriff thought, but not what he had come to expect.

When he was called to present his report, Chief took a minute and found his center, calming himself before striding confidently to the podium. He hadn’t noticed, but a contingent of off-duty members, as well as a few ambulance guys, Jerry McKinnon, and for some reason that kid from the Cookie Crock had filed into the meeting space, standing shoulder to shoulder in support of the Chief, knowing his update might not sit well with some of the usual suspects.

It was a touching sight, though it was a bit distracting to hear a voice loudly whispering “Hey, I can’t see…what’s happening now???” The line separated just enough so that the blocked captain could better see the proceedings.

The Report

The Chief began his report, only to be interrupted by a few shouts of “we can’t hear you, turn the microphone on…not, the button…the other button…” Finally, levels were corrected, and he began.

“Mr. President, members of the board and staff, community and the Cookie Crock guy, I had a prepared presentation, which can be found in the agenda packet. However, I need to pre-empt myself and give you an update on a bit of a problem we experienced at the station.”

And he told them everything. The mistake. The wavy clot of magazines. The bridge, the whistling, and the Jiffy Pop. He spared them nothing. Sensing the moment was near, he told them about the mocha mixup and the bubbles. So many bubbles. In a scene reminiscent of Brando in “Streetcar,” he bellowed, as he had bellowed that very morning, “Maalooonnneeeeyyyy!!!!!!!!!”

The crowd was stunned into silence. They had no idea the Chief had those acting chops. Snatches of excited whispering were heard. “He needs to star in the next Follies!”

NOOOOOO!!!

From all the chatter rose a solitary, insistent voice. The sound terrifying and chilling, the noise akin to every alarm in the county sounding at once. Everyone froze, except for the Cookie Crock guy, who figured his break was over and he better get back to work.

“OUTRAGED!!! I AM OUTRAGED!!! REALLY REALLY REALLY OUTRAGED!!! I AM NOT EVEN SURE WHY, BUT DAMMIT I AM OUTRAGED!!!!! I DEMAND THAT WHATEVER HAS HAPPENED, WHOEVER IS RESPONSIBLE, WHATEVER THE PLAN, THAT WE FIND THE LAST GENERAL MANAGER, WHEREVER HE IS, AND BRING HIM HERE SO WE CAN FIRE HIM AGAIN!!!!!” DID I MENTION I AM OUTRAGED?????”

It could be only one voice, one force of nature that could create such a tsunami of sound. The keeper of all things outrage had spoken.

But…

For once, the usually reliable crowd did not rise in support of the outraged. Instead, the good people of the town put their heads together and started churning out helpful suggestions. It was quite a transformational moment until things got a bit testy when “someone” was reminded that the whole rice cake thing had already been discussed. Beyond that one small flareup, no good ideas surfaced.

No Capes Needed

Amid the discussion, the Chief and his supporters quietly filed out. They got in their vehicles and headed back to the station. They were people of action, and there was work to be done. And Dan should have returned with the rice cakes, and, the gods willing, a box from Dolly’s Donuts would have found its way home.

Sent with great appreciation and affection for Cambria’s Bravest.

Greatest Hits

04 Thursday Apr 2019

Posted by Michael Calderwood in Communicating, Community Involvement, Local politics, Words matter

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Cambria, Community, Community Involvement, Finding the Quiet, Listening and learning

Following Public Comment at a local Board meeting is like listening to Stairway To Heaven. You’ve heard it before. There are many interpretations of the words. Somebody will put out a cover version, usually missing a few of the subtle parts. And, invariably, a prophet will warn that leadership has us on a Highway To Hell.

But I listen anyway.

It starts slowly, calmly, serenely.

The lyrics begin; uh, OK…I see…a bit metaphoric….

It continues, becoming a bit tougher to keep up with the story…

and it makes me wonder…

More aggressive now. Drums. Always with the drums.

there’s a bustle in somebody’s hedgerow…

The voice gets higher. More agitated. Still cryptic though.

Wait – a bridge – this could get interesting…

Guitar solo!

More guitar solo, but with counterpoint!

Louder, faster, wilder!!!!

Definitely listening very hard…

Crescendo…then back to calm serenity.

somebody’s buying a something to somewhere…

Head shaking, wondering “what the *&%# did I just listen to???”

Encore

A month later it comes back around. OK, I’ll give it one more listen…

The song remains the same.

Restless Souls

02 Saturday Mar 2019

Posted by Michael Calderwood in Communicating, Home, Treasured Finds, Uncategorized, Words matter

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Community, Community Involvement, Listening and learning

Moving from one side of the country to the other was, in many ways, a rebirth. Aside from the vast differences in weather, simple things that were taken for granted now seem distant and almost exotic. The particulars may vary, but the core remains remarkably constant.

Then and There

Stunningly tall and beautiful spruce of different flavors formed a natural border around our small piece of Connecticut. Interior trees of red and gold maple, white birch, crab apple, and weeping cherry presented a gloriously fragrant and hopeful palette of color when they flowered in spring. Summer featured deep and varied shades of green. Autumn took the stage in a blaze of deep red and gold. Sturdy boxwoods formed a line and marked transitions. Flowering shrubs neighbored sturdy yet wispy willow bushes that swayed in the breeze, and the biggest rhododendron ever anchored the far edge of the front yard.

Winged

And birds. So many different birds, from the ever-present blue jays to the scarlet breasts of the visiting cardinals. Robins rocked around the yard. And so many finches. Small, fragile flutters of every shade of yellow, with an occasional flash of green to mix things up.

The bird feeder outside the picture window gave a view to performances that ranged from balletic to brutish as the birds would alternately wait their turn at a peg, or, growing impatient, knock a fellow diner out of the way and grab the seeds. Smart ones would flit around at ground level, snatching the feed that slipped through the croaks and craws above. An entertaining program, no remote required.

Higher up, crows and crones would sit, gossiping and complaining about whatever was irritating them. An occasional bird of prey would soar overhead, and a big old crew of turkeys would strut through like they owned the joint.

Legged

Deer were everywhere, grazing the grass and savoring the flowers that filled pots and patches around the house. Squirrels abounded, thick bushy tails and darting eyes testing the environment for things they could snatch, then soon forgetting what they just buried and again going into search mode. Rabbits passed through, as did the occasional cat or dog. Coyotes would sometimes speak up from the woods framing the small lake on the other side of the road. They sounded like a thousand, though more likely just a few. Now and then a black bear would zip through the neighborhood, risking a scolding from the neighbors or an unintended meeting with a passing car.

It was a beautiful place that often caused me to pause for a minute, and appreciate the beauty and peaceful grounding of home.

Here and Now

On the opposite edge of America, a welcoming committee of pelicans, cormorants, and seagulls stake out neighboring rocks. Coming and going, sinking and swimming as they dine on what lies beneath.

Shore

On the land, a scattered few white egrets hunt for a nosh. They move, Elmer Fudd-like across the terrain; tip-toeing through the brush slowly lifting one leg, then the other. All around them, cagey and cage-free ground squirrels stand still, looking intently for danger, or a path to a different vantage point. Heads pop out of bushes, from under the boardwalk, and from tunnels and burrows.

The Egret and The Squirrel

Often, the egret and the squirrel stand mere yards apart, staring intently in opposite directions, oblivious or indifferent to the other. Occasionally the cast will be joined by the grey-blue heron, standing tall as the breeze ruffles feathers and down. When the hunting ground becomes uninteresting, the slender, nearly one-dimensional bird suddenly extends its wings and takes flight. What seems fragile and slight is unexpectedly powerful and majestic. With a few slow and deliberate motions the bird is airborne. Impressive.

Walking and Stalking

In the neighborhoods, deer come visiting, stopping to fill up on vegan delights thoughtfully provided by nature and the occasional optimistic gardener. Turkeys strut around like their east coast cousins, though some might argue they are more laid-back, as befitting the Cali lifestyle. Coyotes earn their keep in the fields and gardens. Larger predators are more likely mountain lion than a bear, though both certainly make themselves comfortable in the mountains just outside of town.

It is a beautiful place that often causes me to pause for a minute, to appreciate the beauty and peaceful grounding of home.

Home

The beauty of life, as represented by these very different but very similar residents, exist for everyone. They don’t give a thought to the accents they hear, or the color of the eyes that stare back in wonder. They don’t ask for identification, or an income statement, or a diploma. No cover, no minimum. Plenty of room to share. And they seem to be just fine with it all.

Image

Listening

19 Saturday Jan 2019

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Cambria, CCSD, Community, Community Involvement, Leadership, Listening and learning

Sometimes we let our experience and expertise blind us a bit and forget that other folks may not have the knowledge and understanding of a subject, a process, or a discipline that is vital to success. This thought has been tugging at me over the last few weeks, as I attended several different community meetings. The constants I observed from the back of the room: ethical leadership, active and inclusive dialog, and respect for all and from all, even during difficult discussions.

A New Look and Feel

As newly elected and returning CCSD Directors gather to begin their work, the tone of the board and the community feels somehow different. There’s a sense of new beginnings, and everyone seems to be looking to lighten the tensions that had been ever-present over the past few years.

Continuing changes on the Administrative side has some staff members playing out of position. The acting General Manager, with support from an experienced consultant, has kept the operation moving ahead.

Refining Teamwork

As the new team finds its way towards effective collaboration, members will become more familiar with each other’s style of communication. Experience tells us that the fundamentals of good communication require both speaking and listening. More so, it requires active listening and awareness of how others are hearing what you are saying. Adjustments to cadence, language and most importantly, gaining acknowledgment that things are clearly understood. Question. Summarize. Restate. Read the room, read the dais.

Embedded Practices

As new citizens join the expanded standing committees, thoughtful attention to respectful dialog should be a guiding principle for all members. Real collaboration can yield positive results for our community. We need to be rooting for the people who have stepped into these committee roles.

Paying Attention (poorly)

Many years ago, I had the opportunity to lead an engagement that would put a series of sophisticated, intelligent production mail systems into Korea ePost. My role, as Project Leader, was to work with the US and Korean teams to define technical and business requirements, compile all the appropriate costing and pricing information, and build a Statement of Work that would set the specifics of the project. We initially worked in the U.S., and, when the framework of the project was robust, we moved the activity from the U.S. to Korea.

H.O. Lee and some guy

Our dealer in Seoul, H. O. Lee, had spent years building the relationships that made this project a reality. The Korean-based team consisted of engineers and project support people with backgrounds in Software, Systems, Data Management, and Operations. Most were Korean, some were Chinese, and all spoke some English. I had a high degree of confidence that we would work well together.

White Shirts and Bad Ties

I flew to Seoul for a week of intense review and refinement of the documentation that would guide the project and serve as the governance model for the engagement.

We powered through Day One, reviewing each section of the SOW. Day Two was more of the same. I was feeling great! On Day Three, a slightly apologetic H. O. Lee pulled me aside and said, in his soft sing-song voice: “Mike, we appreciate very much you coming to Seoul to teach us about the software and the inkjet printing and the file-based processing. Mike, we study English for years in school. But Mike, you talk so fast!!!! Please, SLOW DOWN!!!”

OK then… back to Page One…

Missed The Mark

I didn’t read the room very well.

I didn’t do a good job of recognizing a significant problem with my style. My fellow team members hesitated to make me aware of the problem, which added to the stress they were feeling. H.O. Lee recognized the issues and, as a good leader should, brought it to my attention in a way that helped me to correct my approach.

We recovered from my failure to execute a basic responsibility, and, after several months of hard work, we completed our installation.

Use What We Learn

I carry this, and other hard lessons forward and try to not repeat past communication mistakes. I try to listen more closely. I ask more questions and then play the answers back to make sure that what I heard is what was said. Most importantly, I watch others closely to ensure that they are absorbing and understanding what is being discussed. These actions help everyone contribute to the discussion and make useful, informed decisions and take the steps that will deliver successful outcomes.

Then I go ahead and make all new mistakes!

You know, that sweatshirt isn’t going to keep you dry.

Words of wisdom from a local beer slinger.

Posted by Michael Calderwood | Filed under Cambria CCSD, Communicating, Community Involvement, Local politics, Searching for Cambria's Reality, Words matter

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Quote

The Letter

26 Thursday Jul 2018

Posted by Michael Calderwood in Cambria CCSD, Cambria Fire Department, Community Involvement, Local politics, Measure A-18, Parcel Tax, Searching for Cambria's Reality, Social Media, Uncategorized

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Amanda Rice, BlueCrest, Cambria, Cambria community services district, Cambria Fire Department, Community, Community Involvement, Emergency Services, Leadership, local board meetings, Parcel Taxes

I’m having one of those days where past and present seem to swim together, leaving little wakes that diverge and overlap, rising and falling in free form. I’m feeling like these should somehow be tied together in a story, but I’m kind of afraid of screwing it up by forcing these thoughts and feelings into combinations that sound right in theory but kinda suck in practice.

But that never stopped me before, so…

Then and Now

I was happy to see that the business I devoted a lot of my life’s second act to today emerged as a stand-alone enterprise, free from the constraints of a larger corporate brand that at times helped, but also hindered the healthy evolution of a premier brand in a niche industry.

Pitney Bowes Document Messaging Technologies is now BlueCrest, with a new brand, a new market freedom, and I am sure the same hungry spirit, staffed by creative, innovative technologists and thought leaders.

Catching glimpses of familiar faces in tweets and press releases was a gift I wasn’t expecting. I am happy for them, and a little envious that I’m not there to experience their next successful chapter.

Go get’ em, BlueCrest!

Document Messaging Technologies-BlueCrest

Leadership

Over the course of my career, I got to experience leadership in all shapes and styles. When I wandered into Danbury looking for a short-term temp job to help me support my family, (as playwright Robert Andersen once said, “you can make a killing but you can’t make a living in the theatre”) the production mail business was very small, and very much behind in the industry. That changed rapidly, driven by a team of brilliant designers, engineers, field service professionals and support groups that somehow managed to take what at the time was undisciplined, adventurous passion and energy and form a world-class organization.

Building that business required a leadership team that could harness the chaos, set big goals and motivate everyone to work together. They had to figure out how to deal with the brilliant, the stubborn, the dreamers and the grind it out-ers who had to come together to build the business.

From the outside, that leadership team may have looked just as diverse and disheveled as the rest of the workforce. But they were far from that. Today, as I sit in the back of the room watching and listening as our community leaders make sense of complicated issues, I find myself thinking about lessons I learned from those who mentored me. I remember things they said and did, things that are stored away in my mental file cabinet, available for revisiting and reuse.

Empowerment, Given And Taken

‘It’s your business, do what you think.’ Brian Baxendale, a gregarious and insightful leader, had the ability to see the potential capabilities of an employee and provide the right amount of permission tempered with the right amount of firm guidance. He remains an inspiration to many of us who got the chance to try things, to fail, and to try again.

Cambria’s recent struggle with the issues around our Fire Department gave our community an opportunity to engage in passionate debate about how we view our world, and how we want to see it in the future. Cambria is rich in so many ways, but that richness doesn’t extend to the financial realities many of us face. It has been interesting to observe and participate in the spirited discussions in support of or in opposition to a tax measure that would fund three firefighter positions. The conversations revealed more political and philosophical facets than I expected.

There were supporters of the measure who face real economic pressures, yet valued the service the firefighters bring to the community. There were those who feel the same economic pressures who opposed the measure because it would have a real impact on them. Many of us are staring at increased costs for all the services we rely on, with limited opportunities for a complimentary increase in personal income. There are people who are more financially secure who supported the measure because the tax would not cause them pain, and the additional capabilities were viewed as cheap insurance against a high-probability fire event. There were those similarly positioned who believe the extra manpower was unnecessary, as the coverage provided by both local and county/CalFire departments is more than sufficient. There are supporters who respond emotionally (“these are our guys!!!”) and detractors who see everything as corrupt and driven by greed (those bastards are at it again!!!) And there are many, both supporters and opponents, who check some of the boxes in all of these categories.

A Loss

The reality though is that after all the tumult the measure was not successful. The supporters delivered a 54% tally, which fell considerably short of the required supermajority of 66%.

Analysis of the outcome provided some insights, notably that within each area of Cambria those who voted – and voter turnout was not great – delivered a majority “yes” vote. Like they say, close only counts in horseshoes and hand grenades… but is there a message in the 54%, beyond just winning and losing?

Can I get the Home Version of “Steve Kornacki’s Big Board”?

Informal polling, which has mainly been me asking people stuff, revealed that there was a real information gap in what the measure would do and how it would affect the fire services going forward. I was surprised to find that some folks thought the tax would add three additional members to the fire department. They did not realize that the defeat of the measure would result in the loss of three full-time professional firefighters. Of course, there were a lot of good, reasoned “no” votes, based on well-informed and considered rationale.

They Persisted

‘I’d like to try anyway.’ Ajay Ghia combined a studious, low-key approach with an unshakable determination to follow a course he knew was right. While presenting an acquisition recommendation to the corporate “C Suite” , he was met with a curt “you’re not going to convince me this is a good idea” from a notoriously difficult executive. After a beat Ajay replied, “I’d like to try anyway.” He then made a presentation that supported his position. The executive still did not agree, but he didn’t expressly kill the idea. Ajay and team went on to follow his strategy, the acquisition was made, and it became the platform for a series of systems that transformed the competitive landscape.

The members of the Cambria Fire Department are a determined and committed team who believe what they do is essential and critical to the health and safety of the community. They are also very dedicated to each other’s safety and success. As the community wrestled with the questions posed by Measure A-18, the firefighters continued to seek out ways to fund the three at-risk positions. The three firefighters had been hired under an earlier SAFER grant, which covered the cost for a period of two years. One of those efforts entailed applying for a second SAFER grant from FEMA.

Same Name, Different Rules

The difference between the first grant and the second grant is not trivial. Having seen the lack of follow-up from many communities who received the first round of grant funding, FEMA changed the rules and added a requirement that the governing agencies (CCSD) had to commit in writing to increasing levels of matching funds across the life of the award. This requirement raised the barrier to success considerably. As opposed to the revenue A-18 would have provided, the cost of the match would fall to the CCSD, and by extension the community, with no additional revenue source to cover the expense.

Ready, Fire, Aim

‘Interesting, but Irrelevant’ Rick Jablonski, Sales Leader and strategist, would occasionally use this phrase when discussions would wander a bit and stall on issues that were tangential to the decisions that needed to be made. I find myself using it a lot lately.

Because the challenge wasn’t daunting enough, the staff report, required when matters are put before the board for consideration, contained a suggestion that funds currently directed to the support and maintenance of the Fiscalini Ranch might be redirected to the fire department. The funding deficit that would be then applied to the ranch would be filled by a potential parcel tax that would be dedicated to the ranch upkeep.

(Cue inspirational music)

The Fiscalini Ranch is a majestic oasis, with a history that in many ways defines Cambria.

Note to self – remember sunscreen!

It means many things to many people, and there are community-based organizations that dedicate time and money to keep it safe and vital. Walking the bluff trail and sitting on one of the unique and beautiful benches is my version of going to church.

I don’t quite know where that proposal came from, or how much thought went into the ramifications of proposing it in this context, but it sure landed with a big BOOM. Suggesting that taking steps to “unfriend” the Ranch stirred a response that filled the cozy meeting room with community members who likely would riot (politely and gently) should the suggested actions gain approval.

Reverberations!

‘Is this resonating?’ Bernie Gracy has been described as having “a brain the size of a small planet.” He was and is a tireless innovator with a passion for 100 + slide PowerPoint presentations, delivered with spell-binding energy and intelligence. He would always make sure to pause, wave his arm in front of the screen and ask the audience “is this resonating?” A great reminder to validate that what we say is well understood.

This suggestion did two things; one positive and one amazingly damaging. On the positive side, the immediate and passionate response brought into crisp focus just how much the community will support and protect the Ranch. A smaller, though equally important effect, was carrying more of the community to the meeting, where they could see and hear the issues in person, and not have to rely on others, including me, to tell them what happened. Many of us who share our views and recollections do so through the lens of our own positions, which can unfairly shade the story as it is retold. A shining exception to that is Kathe Tanner, our long-serving journalist who has seen it all and told it all. Her report of the meeting was crisp, factual and spin-free.

The damaging part of the recommendation was that it cast the firefighters as villains, and gave fuel to opponents who had both subtly and overtly positioned them in that light throughout the discussion leading up to the June vote. That battle was pretty brutal, and the rank and file of our small but mighty fire department were put in the position to represent themselves in the debate. They had the disadvantage of being firefighters and not accomplished debaters, opinion shapers, or skillful public commentators. Nor were they inclined to get down in the mud with some opponents filled with a weird rage built on a worldview that everything CCSD is corrupt, incompetent, greedy or otherwise evil. Instead, they had to make their case again, having seen the community not support their cause through the ballot box, yet facing what they believe is a serious staffing shortfall.

Facts and Reason

What was meant to be a simple, administrative and policy discussion to determine if the required letter of commitment should be issued quickly changed as the Board saw the furor the public release of the supporting staff report set off across the town. Board President Amanda Rice did an excellent job of setting the correct expectations for what was to be discussed and considered, and what was not to be considered. The ” not” was the linkage of Ranch funding to Firefighter funding, or any other method for funding the required grant match. The other members of the board added similar commentary, and also expressed a bit of discomfort with the inclusion of it in the report. This demonstration of leadership from the board went a long way towards averting unnecessary and destructive commentary from a rightfully upset gathering of citizens and Ranch lovers.

The Public, Speaking

‘Here’s my sense of the thing…’was the signal that Karl Schumacher had finished his process of examining an issue and coming to a recommendation. This phrase artfully set the table for a well-reasoned and insightful answer rather than a partisan position. Amazingly effective and diplomatic.

Objections

With the floor open for public comment, community members shared their thoughts on the issue at hand. Most of the comments were in opposition to the request for commitment. Some arguments were made using perceived deficiencies and inaccuracies in the grant application, and the long-range financial impact the funding requirement would have on the fiscal health of the district. Issues raised also included the thought that the recent defeat of A-18 was a clear signal that the community had spoken and did not want tax dollars spent on funding the fire department positions. This position had been shared by a fair number of people on social media prior to the meeting.

Support

I spoke in favor of supporting the grant, sharing my belief that the staffing levels advocated by the fire department, and endorsed by every fire professional I had interviewed, were both sensible and necessary. I also shared my dismay at the proposal to take from Fiscalini and give to Fire Department, likening the use of that tactic to Fake News – tossing an incendiary topic into the middle of a serious issue, resulting in a splatter of shrapnel that causes injury to common sense and thoughtful discourse. I also made a pitch for treating those with opposing views, and in this particular situation our firefighters, with less disdain and more respect. Cambria Health District Board President Jerry Wood, speaking as a private citizen, also voiced support for the measure.

Convincing

The most resonant and reasoned presentation came from Ted Siegler, a highly capable and respected community member with in-depth knowledge of the District’s financial condition as well as the working of the Fiscalini Ranch. Ted has served and continues to serve in leadership roles on multiple committees and boards, including the CCSD Finance Committee and Fiscalini Ranch organizations. I think I also saw him on the Senate Intelligence Committee and the House Armed Services committee, but that may have been different prominent white-haired guys.

Ted laid out a clear set of facts, challenged some of the numbers that were included in the staff report, and concluded with the position that due to the district’s fiscal condition it would be irresponsible to take on additional financial responsibilities with no offsetting increase in revenues. It was practically impossible, absent a purely emotional motivation, to disagree with his findings and recommendation.

Decision Time

The talking stick was returned to the board, and they had further discussion about what they were about to decide. Cambria Fire Captain and grant writer Emily Torlano answered questions and clarified some information about how the grant was written and submitted. She noted that there was a question in the grant application that asked if the agency would like to request a financial hardship waiver of the matching funds requirement. The decision to check “no” had been made based on previous practice and with the thought that checking “yes” might have a negative impact on the application. It should be noted that the grant application process was begun well before Measure A-18 was placed on the ballot – a reasonable action given the uncertainty of the funding options to maintain the three firefighters hired under the original grant.

Before voting, the question was raised whether the Grant Application could be amended to change the hardship checkbox to “yes.” It was clear that the vote was going to go against the request, and options including not responding at all, returning with a brief decline – to – commit funding letter, or something else that would have the same effect but not incur a red mark against Cambria should future grant opportunities arise. In the end, the language used in the letter articulated the reasons for the decision to not commit. They were: District’s uncertain financial condition, and the defeat of Measure A -18.

Next

The decision the board made, while disappointing to some of us, was the right one for the community. As messy as it got, the Board showed solid thinking, compassionate listening, and excellent, committed leadership.

The firefighters were a bit disheartened, but I believe they left feeling they got a fair hearing from the board and most of the community. There is no gloating or complaining to be done here; there should be some comfort in knowing the process worked, our voices were heard, and our elected leaders did their job with intelligence, honesty, and fairness. I hope we take that forward with us as we steam full speed ahead into the next hurricane of rate increases and ambulance taxes.

UPDATE

Shortly after the decision was made to withdraw the grant application, the Cambria Fire Department was notified that their application had been approved and the grant awarded. They had to decline.

Pat Carberry spent his professional life leading different functions with grace, wit and compassion. Pat was also a hard-nosed businessman when necessary. He served in Vietnam as an Army Green Beret, but rarely spoke about his service. Pat was famous for the “Letters From God” that he’d read at the retirement parties of fellow PB’ers. When it came time for him to retire, he took a very different approach. He spoke quietly, and shared, ‘I’ve seen the horrific things human beings have done to each other.” A pause, then he looked at each one of us and said “Love one another.’

Fire On The Hill

03 Sunday Jun 2018

Posted by Michael Calderwood in Cal Fire, Cambria CCSD, Cambria Fire Department, Community Involvement, Emergency Services, Local politics, Measure A-18, Parcel Tax, Searching for Cambria's Reality, Uncategorized, Words matter

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Tags

Cal Fire, Cambria Fire Department, Community, Community Involvement, Emergency Services

Fire interrupted the May night, bringing the residents of a quietly beautiful neighborhood out to the street, fearful and perhaps momentarily confused by what they were seeing. A house, no, a home was glowing and snarling with the fury of a thousand nightmares. A neighbor, injured and in pain, seeks help as her home is consumed by a disaster. All of this drama unfolds in a community that stands some distance apart from the towns that would come to help in times of crisis.

All times taken from the official Incident Report.

Tuesday, May 29, 2018.

Incident Number: 18-CASLU 005543

Incident Name: PINEWOOD

Event Number: 18007179

It Begins

1:28:56 AM – With a keystroke, an emergency operator connects to an incoming caller, urgently reporting a fire in the Pine Knolls area of Cambria. The operator, well-trained and alert, takes in the information that sets an incident response in motion.

05/29/2018 1:30:08 ROOF ON FIRE, CAN SEE IT FROM HER HOME, SOMEONE YELLING FOR HELP - from dispatch report

1:30: 28 AM– Based on the caller’s input, the operator executes the dispatch protocol, and the Emergency Services response begins.

On Duty
Cambria Fire Department’s “A” shift was on duty, halfway through a 48-hour shift. The team, under the command of CFD Captain Emily Torlano, is made up of Engineer Michael Burkey, SAFER Firefighter Ian Poelman, and Reserve Firefighter Tim Murdoch.

Their primary response unit, Engine 5792 was parked in the bay, ready to go. Additional response units include an older, backup engine, and a water tender which is a critical unit in areas where water is not always readily available. An emergency response vehicle, carrying the tools and technology needed to support the often dangerous response and rescue operations sits ready.

1:32:28 AM – Dispatch

Firefighter Ian Poelman walks through his response to the call.

“We had returned to the station from a callout about an hour earlier. I was in my assigned room, resting. We were in the middle of our 48 hour shift, so you grab what sleep you can. I heard the bells coming through the speaker in the room. The dispatcher’s tone was slightly more urgent than usual, and his report of a structure fire with potential injury told me this was a serious incident. The team responded immediately, falling into the process we have learned. Dress and go. As we took our places on the engine, I went through my mental checklist of all the steps we would take during the response.”

1:33:53 AM – Engine en route

“Our mobile GPS was launched. Maps popped up with a location and route. The incident response binder showed us the locations of nearby hydrants. Captain Torlano went through her routine, devising an initial plan based on the information she had. We train for these events, so a lot of the steps we take are familiar. But you don’t know everything until you get to the scene.”

1:40:56 AM – On Scene

As the ranking officer first on the scene, Captain Torlano became the Incident Commander. The responsibility for directing the response and managing the assignments for all the crews that would eventually join the fight was hers. The Captain describes the scene and her decision-making process.

“I was the incident commander. I did my walk around, sized up the situation, and eliminated rescue. There was an injured resident who was being treated by a neighbor, who is a nurse. I released the patient to the ambulance crew that had arrived on scene.”

1:42:52 AM – Cambria Healthcare District Ambulance on scene

1:43:58 AM – Patient Contact

1:53:10 AM – Patient Transport

Torlano continues. “Neighbors were yelling at us in distress as fire consumed the house and threatened their homes and the other precious exposures – the forest. After completing my walk around and reporting to dispatch we still don’t have water on the fire.”

Firefighter Poelman describes what the team was doing as Captain Torlano made her assessment.

“We located the nearest hydrant, and Firefighter Murdoch executed his assignment. He grabbed the hydrant bag from the back of the engine and began unreeling the 4” line that would deliver water from the hydrant to the engine. He wrapped it around the hydrant and secured it. The truck then moved forward towards the fire, neatly spooling out the line. Murdoch went through the process of readying the hydrant. Clear any obstructions around the hydrant. Remove the hydrant cap. Open the valve and flush out any debris. Close the valve. Connect and secure the hose to the hydrant. Reopen the valve when the engine was connected at the other end.

Captain Torlano adds, “My firefighter at the hydrant is the one in-town reserve. He is like a Jedi – extremely knowledgeable and methodical. I am grateful he was there.”

The 4” line is connected to the water source. It is now Engineer Michael Burkey’s turn.

Engineer

As the Engineer on the crew, Michael Burkey’s responsibilities are critical and time-sensitive. He shares his view of the response.

“We knew the call was serious, because the tones kept sounding, indicating a significant event requiring a significant response. As I drove the engine towards the fire, I recalled that I had been on this very street hours earlier responding to a medical assist call. We approached the intersection and got a good look at the fire that was cutting through the light fog and lighting up the night sky. Priority one was locating the hydrant, and positioning the engine where the supply line and tools could be deployed quickly and safely. Once that was done, I drove the engine towards the fire, stopping just forward of the house. This gave us the best view of the scene and more importantly allowed us to lay out our lines cleanly without unnecessary obstacles. I secured the engine, chocking the wheels front and back. Then, I disconnected the end of the main supply line from its mooring and reattached it to the engine pump. I signalled Tim Murdoch that we were ready to receive water.”

We all finish getting our scba’s on to protect our airways, and I notice there is still no water on the fire… the neighbors are getting anxious as am I… I see hands raised, yelling, fists- I have no more bodies…Captain Torlano

Let it flow

Connections are now complete, and Engineer Berkey has the engine’s pumping system charged, balanced and ready to go. The Incident Commander instructs Burkey and Poelman to pull the 2.5” diameter hose and begin attacking the fire. This particular hose has the capability of putting out 500 gallons a minute at high velocity. It is usually managed by two people, but there was nobody else available at that moment. Poelman deployed what is called a “hotel coil” where the nozzle is fed under the coiled hose, and then the operator kneels on it to help control the powerful stream of water. Firefighter Poelman is, as some might describe, a strapping young man. Even so, the level of physical strength needed to manage this task is not trivial.

“Ian is now our hero as he douses massive amounts of water on the fire. But the cooling does not squelch the flames as I had hoped…” Captain Torlano reports.

Situational Awareness

Poelman realized that he was not getting the best angle on the fire, so he repositioned himself closer to the flaming front of the house and re-engaged. He shares, “We’re trained to maintain situational awareness, and not to get tunnel vision. It can be hard to not lock in on what is in front of you, with flames jumping out, wood popping and cracking, smoke and steam just feet away. Was it hot? Well, I could feel the heat a bit through my boots, and behind my mask.”

1:35:03 AM Cal Fire en route

1:42:01 AM Cal Fire on scene

Firefighters from Cal Fire Station 10 have arrived on the scene, geared up and are given their assignments.

The fire was blowing out the windows at the back of the house. The Cal Fire crew quickly attached one of the 1.75″ hoses to the CFD engine and went down the side of the house to gain access to the rear of the building. They trained their hose on the fire, sandwiching the blaze between themselves and Poelman, who was still engaging from the front.

Engineer Burkey now has two active lines plus the intake hose to manage. Each line has different pressure levels that need to be tightly monitored. Burkey focuses on the controls, adjusting them as needed to ensure the firefighters always have the right amount of water pressure to do the job.

“I knew the Cal Fire team was putting water on the fire when I saw steam rise over the roof where their attack met the flames,” Poelman recounts.

Captain Torlano adds, “They saved the two houses next door. All of this felt like hours, but it was really maybe 10 minutes.”

Teamwork

The two engines worked in synchronicity and contained the fire safely from the exterior. When the fire volume had been contained enough, Captain Torlano ordered Poelman and Murdoch to take up the second 1.75″ hose and enter the house from the front to continue the fight. The two men quickly connected the hose and did a “buddy check” to make sure they had all their gear securely in place and ready to go. With everything ready, they entered, as the Cal Fire crew continued their efforts from the rear of the house.

As they entered, they were met with a combination of heated smoke, steam, and pockets of flame. They poured water on the fire, advancing steadily into the house, turning right towards the kitchen, where it seems the fire originated. They trained the hose on the ceiling over the stove, where flickering flames still grabbed for something to burn.

Moving

With the flames extinguished, they heard the Incident Commander asking if they could find an entry into the adjacent garage, where the fire was still active. Smoke and steam made it difficult to see much, even as the two men got down close to the floor where the air was less dense. With no clear path to the garage, they were ordered to back out and see if they could gain access from the front of the garage. Unable to raise the locked door, they proceeded down the side of the structure, meeting up with the Cal Fire crew who located an exterior door that led to the garage. Upon entry, they were able to find and release the overhead latch, manually lift the door and enable the garage space to vent.

The interior crew did a primary search, confirming there was nobody else inside the house. They faced, as described by Captain Torlano, “a severely destroyed house, with huge amounts of damaged structural members, tangled wires; essentially a very fragile shell.”

“They brought out a photo album with burnt but salvageable photos and about 5 items of clothing… grasping to save something…” Capt. Emily Torlano

Support

As the incident progressed, more help arrived from the surrounding communities under the Mutual Aid agreements.

01:30:27 AM - Cal Fire Battalion Chief Dispatched

01:36:05 AM - en route

01:54:01 AM - on scene

Second engine requested by Cal Fire

01:52:34 AM – Cal Fire Headquarters Engine Dispatched

01:59:00 AM –Engine en route

2:20: 40 AM – Engine on scene

Cayucos

1:30:27 AM – Cayucos Fire Dispatched

1:52:35 AM – Cayucos reports unable to find an operator

for engine

and Morro Bay

01:30:27 AM – Morro Bay Fire dispatched

01:34:56 AM – en route

02:01:24 AM – on scene

And from over the hill

01:30:28 AM – Templeton Fire Dispatched

01:36:37 AM - en route

02:09:20 AM - on scene

Logistics

As the response continued, Captain Torlano dealt with real-time issues. The neighborhood sits near the top of a fairly steep hill, making it challenging for responding engines and support vehicles to get close to the fire. The street itself is one of the wider and well-maintained roads, but it quickly became tough to manage the logistics of each responding agency. The Morro Bay truck and crew had to park a distance away, then grab their tools and gear and walk the rest of the way to the scene. This added minutes to their response. When they got to the fire, they were assigned to work with the CFD team on the interior of the building. Ian Poelman describes the combined efforts. “We continued to search out any pockets of fire that might still be burning. We used our tools to punch holes in the ceilings and the drywall, where fires can smolder undetected for some time. Tiring work but that is what we train for – mentally and physically.” The team ended up crawling through the attic – not the safest task, but critical in ensuring that the fire didn’t reappear later.

Just Breathe

Meanwhile, the response team from Templeton provided a critical piece of equipment that allowed the firefighters to continue working safely. Their emergency vehicle carries what is called “breathing support” – a system that refills the air bottles that the responders use to breath as they do their work. These bottles supply about 30 minutes of air and begin beeping as the remaining supply reaches a critical level. With this tone, the firefighters must withdraw and replace their air supply. The Templeton refill system allows for continuous and rapid resupply, keeping the firefighters in the game.

Keeping watch

Even with this support, the firefighters are under significant physical duress and have to take breaks to hydrate, rest and be checked by a teammate to make sure they aren’t injured or otherwise unable to continue on the fire. This taxes resources and is an ever-present concern for all responders.

Winding Down

The response continued on for several hours. Constant check-ins revealed all personnel accounted for, and resources were released as they completed their assignments. As 4 AM approached, most responders were on their way back to their stations.

The Cambria Fire Department team remained on scene to continue cleanup and to monitor for potential flare-ups. Cambria Fire also deployed their water tender, which could quickly provide support if needed.

11:34:30 AM – Cambria Water Tender released.

Time from the first contact to final scene departure – 10 hours, 6 minutes.

Back Home

The fire was out, but the work continued for “A” shift. Far from taking a break, the crew went into the next phase of their job – clean up and inspection.

During a fire, a whole host of substances fly everywhere, covering equipment, tools, protective gear, clothes, skin and everything in between. Before leaving the scene, the crew strips off all their gear and bags it, with the goal of keeping as many contaminants out of the truck as possible. Back at the firehouse, that gear goes to the laundry room – a simple term to describe a complex process of decontamination. Every piece of gear is cleaned and checked before being put away. Each hose is unfolded, inspected for damage, pressure cleaned and put back into proper position. The engine is washed, the interior scrubbed with decontamination solutions.

Preventive Measures

The firefighters must then shower to remove any grime and potentially harmful particles that may have found them during the incident. They must also, within 24 hours do one hour of strenuous, sweat-making exercise to help sweat out any potential carcinogens or other harmful matter. Another shower, then, if the shift has ended, they can relax. Or, if the shift continues, stay ready for the next call.

Coda

For Captain Torlano, the shift continued for another day. During that shift, her team was called for an emergency cardiac distress medical response. Captain Torlano, who is also a fully certified Paramedic, found herself cardioverting the patient – (shocking the heart out of lethal rhythm) and her SAFER firefighter, who is also a paramedic, began an IV. An ambulance arrived and transported the patient to the hospital, with the firefighter riding along to continue assisting.

And on it goes, day to day, shift to shift.

“Catching the 1”

24 Thursday May 2018

Posted by Michael Calderwood in Cambria CCSD, Cambria Fire Department, Community Involvement, Emergency Services, Local politics, Measure A-18, Parcel Tax, Searching for Cambria's Reality, Uncategorized, Words matter

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Tags

Cal Fire, Cambria, Cambria community services district, Cambria Fire Department, CCSD, Community, Community Involvement, Emergency Services, Parcel Taxes

Music has always been a big part of my life. I’ve spent large blocks of time engaged in the art, as a player, a composer, collaborator and always an appreciative consumer. It touches me all the time and is one of the biggest influences on my emotional health.
As a much younger person, I would occasionally do work around music, including a stint as a sound guy for a concert series at the Hammond Museum and Japanese Stroll Garden in North Salem, NY. The museum lives in a magnificent mansion that features a great room perfect for intimate events. The artists that perform in this beautiful house range from the exotic – visiting Japanese traditional musicians, dancers, and storytellers to Avant Garde musicians like composer David Amram. Two concerts stand out in my mind, and I think of them – and the lessons I took from them often.

Words…

The first mental memento features the songwriter, Bart Howard. He wrote a good number of “standards” that became staples of the cabaret/jazz/smoky hotel club scene. His most popular and successful composition can be heard on recordings by great saloon singers including Frank Sinatra and Tony Bennett, and by equally gifted singers from different genres, each interpreting the piece in their unique style. The song’s original title was “In Other Words.” It was soon changed to its more recognizable title “Fly Me to The Moon.” Sure, I’ll wait while you sing a few bars…
What sticks in my mind is not so much the song, but the story Bart Howard told. Even more than that, the way he performed it that afternoon. He was getting up there in age, and his voice, soft and polite, was at best passable; he hit the notes but struggled to hold them. He played the piano with elegance and wistful phrasing that painted a whole new picture. It was mesmerizing to hear that familiar love song shared by the person who wrote it, with the inflections and emphasis in places other singers missed. It was genuine, it was real, and it was pure art. I had a brief opportunity to chat with Mr. Howard after the show, and he was as kind, intelligent and engaging as his songs.
My lesson learned – anyone can interpret your words, thoughts, and ideas, but nobody can give it the same true meaning as the original.

Nat King Cole sings the standard, similar in style to Mr. Howard’s rendition.

…and Music

The second concert featured a name that most will recognize, spread across generations. Legendary composer/pianist Dave Brubeck passed along his gifts to his children, including sons Chris and Daniel, who performed their unique blend of sounds in a trio with brilliant jazz pianist Andy LaVerne. The musicianship was stunning, and what took it up a notch was the conversation with the audience, as Chris talked about the music, the inspiration and the unholy alliance of art and science, precision and free-form creativity. During one extended piece, each musician took a turn, soloing around and through the song structure. After a while I lost all count of the time, it was almost irrelevant. Then, as Daniel floated through an incredibly complex drum solo, BOOM – they all came together as one unit and took the tune to the end. After the applause died down, Chris spoke about what had transpired. He described the synchronicity as “catching the one” – meaning that through all the free flight of jazz improvisation, they all could come together on the downbeat – they all found the “1.”
Oh yeah, Dave Brubeck also sat in with his sons that afternoon.

Clip of the Brubeck Laverne Trio from the 1980’s

This lesson comes in handy in more than just musical situations. I look at it as a good reminder that every conversation, every issue, and every complex problem can take on a fractal pattern, leaving an often morose Michael trying to remember what he was thinking about. Oh yeah – Measure A-18!

I’ve decided to vote in favor of Measure A-18. Coming to this decision was a surprisingly involved and at times confusing process that took me to all corners of the community.

Fairness

There are legitimate reasons to not like this measure. The tax itself is not, in my view, very fair. Parcel owners will be asked to pay the same amount of additional tax, whether their parcel is empty or full of house. Parcel owners who have little chance of building on their property will be asked to pay for something they may never get to enjoy. People who have multiple parcels will be taxed on each parcel. Parcel owners who do not live in Cambria will have no vote. People who live here and are registered to vote will have the power of the ballot, regardless of property ownership.
This issue, more than any other, held me back from a decision. In the end, I concluded that there might be different ways to split the tax baby, but there is no magic formula that will make everyone happy and whole. As for the argument that renter/residents get to vote to tax others – well, we live in America, don’t have landed gentry anymore, and as citizens, we have the right to cast votes on issues that impact the community we choose to call home. More than that, we have an obligation to use our vote wisely, for the benefit of all as best we can.

It Adds Up

The next issue that held me back is also tax-related. $62.15 a year does not seem like a big deal. But it is $62.15 on top of already meaningful taxes and assessments property owners pay. Utility rates have risen, and additional rate increases are on the table for consideration. The Health District struggles to remain solvent, and they are discussing another tax initiative to go before the community. This cost must be viewed as a part of a broader challenge.
My thought here is simple; we have to make a decision on what is in front of us now, and accept that the other two potential levies are not formed and not immediate. This decision has a deadline of June 5th.

Need

The third issue that I struggled with was determining the real need for the staffing that this measure will fund. There have been very strong and very weak arguments made on this critical issue. I spent most of my time sorting through this one. People I know and respect oppose the measure, and people I know and respect support the measure. I decided to go back to basics, follow my usual process and dig into each bullet on the list, from both sides.

Process

As my journey progressed, I was able to get face time and phone time with multiple people involved in the Emergency Services business that protect Cambria and the surrounding region. I asked what I believe to be tough questions – my own and those raised by various community members. I looked at statistics, read reports and visited with both Cambria Fire and Cal Fire. I spoke with CCSD staff and several elected Directors. I engaged in a detailed back and forth via email. To ensure I was as fair and unbiased as I reasonably could be, I asked a trusted friend to review (with permission) my discussions with the involved parties. I challenged the agencies, and suggested areas for improvement in their communications. They argued their points, adjusted their thinking, and built better arguments. Their initial efforts were not strongly formed or articulated, making their battle tougher than it needed to be.

Fair or Not?

The back and forth led to a few realizations. First, why has it been left to the line troops to fight this battle? It seems unfair. Secondly, they are firefighters, not politicians or lobbyists, yet they are acting in those capacities and taking the shots that come along with those roles.
In spite of all that, they continued with their efforts. The arguments improved. Communications were polished. They actively engaged and listened, responded with reasoned, fact-based information, and maintained their composure and their dignity.

Live and Local

Finally, the second community town hall convinced me that the firefighters’ positions are valid, the needs they have are legitimate, and the support they have received from other agencies, specifically, Cal Fire remains strong.

Beyond the Bullets

The speakers focused on the relevant theme – time and resources. They did a good job of taking the discussion beyond the top-level bullet points and drilled deeper into how the staffing model impacts not just fire response but all the other tasks and duties they perform. They provided real statistics on the decline of the “volunteer” force in Cambria and across the country. They defined – finally – what a volunteer is, and what is required of them to be eligible to serve in that capacity. They cited the law that made extensive training and certification mandatory. A point that they underplayed, but which caught my attention, was the overall effect of losing the three existing firefighter positions. It is an important point that becomes clearer when put into the context of what Cambria Fire and Emergency Services across the country face.

Quick Math

The current reality is that CFD engine is generally staffed with a captain/paramedic, an engineer, a firefighter and a reservist (the equivalent of a paid volunteer.) The reservist pool is pretty shallow, with two in-town qualified and trained people who may or may not be available to respond or pull shifts. With out-of-town reservists, that pool expands to 9 people, who may or may not be available when needed. So,if you subtract the third professional firefighter, then add the uncertainty of reservist availability, it is possible that the engine response team could be just two people. A likely scenario – no. A possible scenario – certainly.

And So…

The community members who attended were engaged, perhaps under-informed, but interested in hearing the arguments from all sides. I thought about the anger over the “fear tactics” being used to influence the community. At the end of the night, I sensed that given the realities of our environment, maybe a little fear is warranted. As I listened to the presenters and the attendees, I went through my list of questions, objections, and arguments and asked myself – were they addressed and answered successfully? For me, an overwhelming number of them were.

So I finally, after a lot of work, the issues came together and resolved in my mind. I “caught the 1.”

And now on to the next exciting movement. Maybe something in a waltz.

Telling Stories

21 Saturday Apr 2018

Posted by Michael Calderwood in Cambria CCSD, Cambria Fire Department, Community Involvement, Emergency Services, Local politics, Parcel Tax, Searching for Cambria's Reality, Uncategorized, Words matter

≈ 1 Comment

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Cambria, Cambria community services district, Cambria Fire Department, Community Involvement, Emergency Services, local board meetings, Parcel Taxes

I was driving through town on a beautiful Monday morning, listening to the Bruce Springsteen channel on satellite radio. Youngstown, Bruce’s devastatingly accurate and stark telling of the rise and fall of the titular city, was playing. The version was from his haunting 1995 album “The Ghost of Tom Joad”, which was more of a folk/Americana record than a raucous and defiant rock barn burner. Youngstown is Steinbeck with guitars and fiddles, even more so than the title track.

Youngstown – Original Version

As I listened, I made a mental leap to a very different telling of the same story – the version of Youngstown that appears on the Live From New York City DVD that was filmed for broadcast on HBO in 2000. Where the original has soft, insistent acoustic guitars and steady, almost shuffling accompaniment, the live version features the E Street Band at the apex of its incredible power. Where the original spools the story with melancholy and resignation, the live version spews it with a rage and denial.

In the first telling, I see a townsman sitting at the counter of the diner, both hands wrapped around the coffee cup gone cold as he tells the tale, flannel shirt over a worn t-shirt, old but still respectable jeans and work boots speaking a plain and honorable truth.

The second version reveals the same guy five years later, now seated at the dark end of the bar, hand squeezing the last drops of beer gone warm out of the brown bottle that will soon join a few too many in the bus box under the bar. Not so melancholy, not so quiet, telling anyone who wants to, or doesn’t want to hear how things were, and how things are. Rage, despair, puzzlement, and pleading done in a voice too loud, too challenging, and too painfully true. Where the original took us out with a sad and ominous violin melody, the live version exploded into the chaos and near mania of Nils Lofgren’s jaw-dropping guitar work. He grabs a beautiful melody and quickly hurls it away, replacing it with quick modal shifts and a machine-gun of notes. Each phrase sent speeding to the end of energy, and finally, exhausted, a repeating question mark of “what has happened to my world?”

Youngstown – Live in NYC

Same words, same chords, same artist. Same story, different voices.

Local Accents

We often tell our stories based on what we want the outcome to be, and we use different voices to win the day. We do so with all the usual platitudes, like “it isn’t personal” knowing that for some it is very personal. Cambria, like many vibrant communities, is rich with stories. We are never at a loss for debates and decisions. A single simple issue rarely remains single or simple. Depending on who is telling and who is listening, and who is retelling their own version. Discuss sometimes turn to disgust. Some engage thoughtfully and positively. Others sit hawk-like on the overhead power lines, waiting for something to be turned into a meal.

Here’s One

Fire season no longer a predictable thing. Catastrophic fires and related events have been devastating large swaths of California and straining resources in every part of the state. Cambrians are being asked to fund three firefighter positions through a parcel tax. Voters will need to decide this issue and deserve to hear all sides of the equation. Here are a few duets from the greatest hits collection:

GOALS

“Our goal is to continue to provide the best level of professional emergency services to the community we serve and meet the standards and objectives of fire service organizations across the country.”

“Their goal is to build an empire, take over all the emergency services, and keep the employees fat with overtime, outrageous pension benefits, and keep the union flush with dues.”

NEED

“Cal Fire has a station in Cambria, and they respond to every call.”

“Cal Fire responds to every call when they are in the area and available, which is not always the case.”

“We get mutual aid responses from all the surrounding fire departments.”

“Mutual aid agreements are critical to the safety of Cambria and the surrounding communities, though response times can vary and every minute is critical.”

COST

“Our goal is to create enough revenue to sustain these positions for the foreseeable future, and the tax model was built to meet that objective. Here, look at the calculations. “

“The sales pitch is built on misleading data – it is going to cost way more than they are saying – here, look at this chart!!!”

FEAR

“Their goal is to instill fear for the safety of our older citizens!!”

“Their goal is to instill economic fear and doubt among our older citizens!!”

“BE AFRAID. BE VERY AFRAID!!!”

OR…

Go to a meeting. Read some of the information provided by all interested parties. Think about what you can afford – afford to spend, and afford to lose. What level of risk is acceptable to you? What is won or lost with a yes or no vote? Check your gut, check your heart, check your wallet and check your moral compass. There are a lot of very smart, informed and interested people who can give us the data we seek, the detail we want, and the simple facts absent spin or partisan positioning. Facts are great. Facts delivered with conclusions attached may be less clean, but if you trust the story-teller, well that counts for something. At the end of the day, it will be you and your #2 pencil (or more likely some sort of sharpie) hovering over the ballot. You and your vote matter.

Clarity?

21 Wednesday Mar 2018

Posted by Michael Calderwood in Cal Fire, Cambria CCSD, Cambria Fire Department, Community Involvement, Emergency Services, Local politics, Parcel Tax, Searching for Cambria's Reality, Uncategorized, Words matter

≈ 1 Comment

Tags

Cal Fire, Cambria, Cambria community services district, Cambria Fire, CCSD, Community Involvement, Emergency Services, local board meetings, Parcel Taxes

NOTE: There are readers of this blog who don’t live in Cambria but are interested in the successes and challenges of people from all over this wacky planet. So, for my friends in faraway places like Hollis, New Hampshire and Mount Vernon, New York, I will try to do a zippy summary of the current situation and the recent history that brought us here. I will probably miss a thing or two, but no worries. There will be a long line of locals happy to fill in my gaps!

Let me explain. No, it is too much; let me sum up.

From “The Princess Bride”

RECAP

Cambria fire protection services evolved from an all-volunteer force to a professionally staffed and managed emergency services department that responds to all types of hazardous events. Through the evolution, the community has explored different options to staff and manage this critical function. Several years back the Cambria Community Services District, which has responsibility for the Fire Department, began exploring options that would contract out fire protection to Cal Fire, the state agency that protects much of California. They also provide different levels of local management and staffing to communities that are not in a position to provide those services themselves.

The community was split on how to proceed, so a decision was made to enter into a short-term agreement with Cal Fire to provide management of the Cambria Fire Department, giving everyone time to see if a broader and more permanent arrangement would make sense. The timing of this was right, as the Cambria Fire Chief was retiring, and Cal Fire could fill that role during the evaluation period. In the end, the CCSD determined that it was better for the community to maintain control over the Department. With good data in hand and input from the Cal Fire Chief who served as the interim leader, the board moved forward. After a series of interviews, a new Chief was appointed to lead Cambria Fire.

Moving Forward

The CFD continued on a path to modernization and standardization, using the guidelines, principles and best practices of state, regional and national firefighting organizations and regulatory agencies, such as OSHA. They moved to align with the standards for staffing, training, tools, and equipment and applied the rigorous metrics associated with those practices to measure where they were and what they needed to do to achieve those standards.

During this evolution, grant opportunities arose, and Cambria Fire was awarded a SAFER grant which provided funding to hire three additional firefighters. The addition of these three professional/career resources allowed CFD to staff the engine company with a crew of 4 – a captain, an engineer, a firefighter and a reservist. The optimum goal is to staff an engine with four career firefighters, but the reality is that is not a practical or affordable model for most smaller communities, including Cambria.

(The goal for CFD is to have four people on the engine – three career and one reserve. This has caused some confusion as the definitions used have not always been clear. The funding proposal covers the third career firefighter; the fourth will remain a reservist position.)

The Clock Is Ticking

The grant had a life of two years, after which the funding would stop, and the cost of these firefighters would fall back to Cambria. It was expected that during the two-year period funding would be explored through the budgeting process. Cambria receives tax money from the county, with a portion of that earmarked for fire protection. Of that allocation, a part is set aside for “administration and overhead.” Over time that allocation of funds has become a bit murky, perhaps being used for other expenses. During the last budgeting cycle, CFD had budgeted for the cost of the three firefighters. However, that funding was removed as part of the Board’s decision to have a balanced budget. So, as the two-year clock moved closer to expiring, the real possibility of losing the three firefighters drove the conversation towards solving the problem. The CFD requested funding. The board looked at the budget and saw no money to fulfill the request. They determined that the most appropriate way to deal with the situation was to put it before the community in the form of a ballot measure. If approved by two-thirds of the eligible voters, a tax of $62.15 would be levied on each parcel in Cambria (with exceptions for CCSD owned and a few other parcels.) The measure is scheduled for a vote on June 5th.

The Ballot Measure along with the Pro and Con Arguments and rebuttals can be found under the heading Cambria Community Services District Special Tax, Measure A-18 HERE

Debate or Discuss?

As we roll into the second month of discussion the conversation has spread out into different areas and positions become more aggressive. Some citizens are demanding a full-on debate of the pros and cons, with representitives of each side slugging it out (respectfully) under the supervision of a neutral organization. Other citizens (including me) are looking for town-hall style informational meetings where representitives from the involved organizations can share information and take questions from the attendees, with the goal of allowing us all to make decisions based on what we hear and see. Both options have merits, and hopefully we won’t get hung up on an either-or situation.

Where’s My Lamp?

Through this all I have been trying to gather as much information and as many viewpoints as possible, and at the same time maintain my own open-mindedness and neutral position until one clear set of factors tips me one way or the other. Of course, I could also abstain from making a choice on the matter…

Yet I seem to find myself advocating for the firefighters, even though I am not convinced that their argument is the right one. It feels more like an issue of fairness than a matter of fact. And as we know, facts can be very easy to spin.

There are three kinds of lies: lies, damned lies, and statistics.

Popular line attributed to former British Prime Minister Benjamin Disraeli

So here are some facts I’ve been able to gather from various knowledgeable sources.

Facts or Fear, or Fearsome Facts?

Responding to a request for data, Cambria Fire’s Chief Hollingsworth sent me some statistics on the number of incidents that CFD responded to between 2007 and 2017.The data represented “fire” incidents, and revealed the following:

From email of 3/5/2017 “During the above-mentioned time frame, there were 157 fire incidents within the primary response area of Cambria Fire. This averages 15.7 fire calls per year or just more than 1 per month. This excludes all automatic and mutual aid responses. Of those 157 fire incidents, they break down as follows:

Residential structure fires 61
Commercial structure fires 24
Wildland fires 28
Vehicle fires 15
Debris/other fires 29

Of the 157 fire incidents, Cambria Fire handled 54 of them alone, with no response from Cal Fire or any other agency. Of that same number, 3 were handled solely by Cal Fire (station 10). These 3 incidents were relatively small and occurred while Cambria Fire units were committed to other incidents.”

SO?

Good information. Hard numbers. But how then do we take that data and turn it into information? I could use it as a counter to the position that states “Cal Fire responds to EVERY call in Cambria.” Really? The data says that over the measured timeframe they, in fact, did not respond to over a third of fire calls in Cambria (or 34.39% if percentages as numbers are more dramatic.) Conversely, Cambria Fire did not respond to less than 2% of fire incidents in Cambria.

So I asked a few follow-up questions, including why there would be such a gap in response from Cal Fire, and whether the Mutual Aid agreement with Cal Fire was in place over the measured timeframe.

Chief replied, “Short answer is yes, MA agreement has been around for a long time. We are part of California Master Mutual Aid. The solo responses are most likely based upon necessity. For instance, an oven fire or dryer fire may only get units from our agency. A small roadside spot fire may only get one unit. Additionally, some of those may be single resource responses from our agency because there was no assistance available from station 10, and other MA responders were canceled because they were not needed. However, there is no way as to discern the difference.”

So there are the facts, and there is the information on those facts.

More Fun With Facts

I had a similar experience with the Cal Fire management team responsible for staffing and manpower, and more particularly the process for ensuring that Cal Fire Station 10 was always manned, thereby providing the critical backup and support to Cambria Fire.

First, I called station 10 and spoke with the duty captain. I asked him about how the “move up and cover” process worked, and if Station 10 was left uncovered for extended periods. He was very cordial but said he really couldn’t give me a reliable answer as Station 10 was not his primary assignment. He suggested I call down to the offices in SLO to get more specifics.

Hailed To The Chief

I reached out to the office of Chief Scott Jalbert, the person responsible for managing the resources for Cal Fire in San Luis Obispo. I had a lovely conversation with Janet, a member of the Chief’s staff, who listened to my request for data, asked clarifying questions, and committed to getting me answers. She called me back later the same day and provided me with basic information related to Station 10 calls and responses for 2017. In summary, the numbers showed that Station 10 responded to 796 calls. Of the 796, 545 calls were specific to Cambria. This leaves 251 calls that took them away from the Cambria area.

I asked Janet about the process that Cal Fire uses to ensure that Station 10, which is designated as a “Must Cover” station, is adequately manned. She shared a high-level view of the move up and cover process, and when asked said the gap time generally fell between 15 and 40 minutes, depending on where the covering engine was coming from.

Sensing my skepticism, she offered to connect me directly to Chief Jalbert.

Tell Me More

When he came on the line, I explained again what I was calling about and why. He graciously walked me through in more detail the process of move up and cover, using a cul-de-sac analogy to demonstrate the rotation they follow. He also repeated the 15 – 40-minute timeframe to get a cover engine up to Cambria. Still skeptical (having driven from various places in the county where these cover engines would come from, while also realizing that my driving skill is so weak that Mr. Magoo shakes his head in disbelief) I asked a few more questions. One main one – ok, if 15-40 minutes is the range of time you use, how often are those times met? Meaning, how many move up and cover engines actually got to Cambria within that range? It turns out that number isn’t tracked, so I don’t know if it always happens, never happens, or somewhere in between. Does the percentage really matter? Well, sure, if the assumption is that Cal Fire is always here, or they will always be here almost right away.

I also asked him about the assertion that replacement crews can come from farther away, including other counties throughout California. He agreed that it could indeed happen, but it would be a highly unusual circumstance where all hell was breaking loose across the state, and things were unfolding in a rapid and unpredictable way. Like the Thomas Fire. Or the Chimney Fire. Or the Santa Rosa Fire, or the Montecito mudslides, or…

Staffing

We also had a brief discussion on staffing and in particular volunteers and reservists. He chuckled and said, ” I’m working on my PowerPoint as we speak, talking about the challenges I face in staffing all the areas we are responsible for, including Los Osos.” All the fire services on the central coast are facing the same problem of finding, training hiring and retaining capable personnel. And they are all pulling from the same resource pool. The Central Coast is an expensive place to live, and the range of coverage types complicates the issue. Volunteers, as known in the past, don’t exist anymore in this area. Multiple departments, including Cal Fire, use reservists, who are trained as level 1 firefighters, to fill staffing gaps. They are contracted in different ways, including scheduled paid shift, on-call, and emergency call out. Many of these folks work other jobs, and may or may not be available to respond. They may also have to choose between their primary job(s) or respond as firefighters, often at an hourly wage that is below what they get through other employment. This problem continues to exist and grow and has been documented and confirmed by multiple fire department leaders from Cal Fire to Morro Bay to Chief Hollingsworth.

Here’s a link to a recent news report on KSBY.

Additional reporting by Karen Garcia of New Times on the state of firefighting support for neighboring Cayucos HERE

Miles To Go

So we have the numbers, and we have the “color.” I’ll just add a brief anecdote; when I relayed the 15-40 minute coverage data to a CFD member, the response was basically “OK, but I can tell you that just today Cambria Fire covered all of Station 10’s area as they were out of service. Since they were not on an official call, there was no move up and cover engine.”

To borrow a device that is being used to argue against the measure, I will now deploy what I think of as a “syllogistic hanging chad.” Leave the ominous questions out there, causing people to get really nervous about what might happen. Aristotle wept.

Are non-call activities that take Station 10 out of service for an extended time – be it one hour or 4, tracked and managed? Or are there informal practices and agreements to mutually cover that are normal operational events that work both ways? Does it matter? Only if during one of these times something goes boom and there are bald spots in critical coverage…

Brotherhood

One final note on Cal Fire – every member of the service I spoke with was unfailingly polite, willing to answer all my questions and give the best information they had to offer. They all spoke well of Cambria Fire, and they all expressed a real reluctance to become embroiled in any of the politics around the issue. They, like the CFD members, are focused on protecting the communities they serve, and protecting each other from the dangers, physical and otherwise, they face in a tough and unrelenting environment.

Every member of the Cambria Fire Department, from the Chief to the reservists, have been equally polite and committed to open and honest discussion. This really is as local as an issue gets, and while the firefighters are members of a union, this isn’t a union battle.

It would be great if we didn’t turn this into a divide or pit either fire service against the other.

Bits and Pieces

Interesting guidelines that cover Cal Fire”s responsibilities under a cooperative fire protection agreement.

http://calfireweb.fire.ca.gov/library/handbooks/8500/8554.pdf

GUIDELINES 8554.3

(No. 137 May 2017)

When considering potential Amador Plan cooperative fire protection agreements under PRC §4144, the following guidelines will be used:
The efficiency of ofCALFire’s fire protection system in its primary mission of wildland fire protection, as well as response to major fires or other natural disasters will not be reduced or impaired. CAL Fire’s ability to assign fire protection resources to areas of the state during periods of critical fire weather or major fires shall receive priority over agreements made with local entities pursuant to PRC §4144.
CAL FIRE resources and personnel will be assigned, in accordance with PRC §4144(c), to provide the most efficient protection for both the state and local mission.
Each applicant must submit a statement of fire protection need to the Unit Chief that will include a map that delineates the area to be protected. This statement of need will be submitted to the Director with the initial request for service. A copy will be retained in the Unit file.

Cal Fire Station 10 website

Cambria Fire website