Well that was quick!

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Summertime, and the meeting was easy…

The June 23rd meeting of the CCSD Board was a fairly quick-moving, less hostile and positive session.  With two of the five Directors away on vacation, the discussions and reviews at the Big Kid’s table went 40% quicker.  In the audience, attendance was lighter than normal, and those who spoke during public comment kept (mostly) to the three-minute limit.

That’s not to say it was all hugs and kisses, but it did start out that way.  After a year of transition the Cambria Fire Department officially swore in a new Fire Chief.  William Hollingsworth, a long-serving member of the Department was joined by his family and representatives from other Fire Services.  He received a warm, heartfelt ovation from all of us in attendance – a nice moment where the community rose together to congratulate a fellow citizen and wish him well.  As the baton was passed, Cal Fire Battalion Chief Eric Shalhoub shared his thoughts on his time as interim leader of the Cambria Fire Department.  He spoke with great admiration for the members of the Fire Department, and noted how every member of the service is devoted to the protecting community. He also noted how supportive and involved the CSD Board and Staff had been during the transition period.  Chief Shalhoub took time away from his duties fighting the Sherpa fire to be at this meeting.  Leadership.

Calling all cars…

The monthly report from the Sheriff’s department was a combination of shifts and giggles, as the Commander offered some color commentary on several criminal activities that occurred in and around Cambria.  It felt at times like a conversation around the table at Creekside (where great pancakes are born) rather than an official report – and that isn’t a criticism.  The Commander gave an update on what the Sheriff’s office was doing to address the recent increase of crimes in the area; he provided specifics on additional budgeted staffing,  alternate policing methods including bike patrols through town, and an increased ability to reduce response times in the overnight hours.  Overall a good, solid complete update, except for one small detail – nobody checked to see if one particular gadfly was in the room during the report.  So of course said gadfly rose during public comment demanding answers about what was being done to address the increase in crime.  A perfectly timed pause, looks of disbelief shared among some attendees, and then in a nice display of civility the Board President invited the Commander back to the podium to give his presentation again.  You know, so nobody would feel like they were not informed.

Less is more… (aggravating)

The meeting continued on, and a representative from Balance Communications (a consultancy engaged to help the Board and Staff navigate the political landscape of Sacramento) provided an update on activities and progress since the last meeting.  The contract with the consultancy is not viewed positively by a part of the community, and these updates are often met with negative comments from the public. One of the main criticisms has been the lack of detailed results in place of general bullet points.  In the case of this particular presentation I would have to agree – not a lot there and the presenter did not seem well-versed in the detail.

It’s complicated…

For those not familiar with Cambria’s complex and often confusing issues around water, property ownership, and growth – well I’m probably not the best guy to explain it.

If I could simply describe the situation it would be:

  • Water – always a precious resource, made more so by the brutal multi-year drought that is changing the landscape of California.  Unless you don’t believe that – then it’s just a puzzle piece being used by big developers to gain control of the area.  (Based on the recent events in the larger county there may be some bits of truth in that viewpoint.)
  • Growth – maintaining Cambria as it is versus managed, limited growth versus not so managed and not so limited growth versus Cambria as Carmel South.  This issue contains several subcategories including environmental, cultural, economic and isolationist positions.  It’s here where you get to really see the rich diversity in this small community.
  • Trust – it seems that nobody trusts anyone outside their defined “group”, and nobody trusts the CCSD!

Nothing is simple or straightforward.  Every  issue or challenge has to be viewed in a larger context. Everyone weighs in, from the alphabet of committees, governing authorities, permitting agencies, policies, commissions, ad hoc committees, judicial reviews, citizen’s advocacy groups, local and regional media outlets, environmentalists, scientists, engineers, politicians, developers,  – sorry, my keyboard just overheated.  Let’s just say it is a complicated stew topped with a healthy dose of passion sauce. This is the landscape the CCSD Board and Staff has to navigate.  Partially lush and lovely, partially barren and forbidding, pockets of unstable ground surrounded by hostiles waiting for an opportunity to pounce. Lots of toxicity waiting to be unleashed.  Everyone is an expert or an idiot.  An enemy or an ally.  On one side of the fence or the other – and by the way that fence better have a valid permit, mister!

OK, we got this...

To manage these intertwined issues the Board has to tread carefully and make decisions that are in the best interests of the community.  In the case of allowing new water and sewer hookups it gets more tricky.  There are policies in place that under “normal” conditions would allow a number of new connections per year.  Under current drought conditions – and a declared Stage 3 Emergency, the rules become much more restrictive.  Add to that the governance around the use of the recently built, newly-rebranded “Sustainable Water Facility” which was originally presented as an Emergency Water Supply and is still going through the lengthy and very necessary Environmental Impact Review, replete with legal challenges and conflict over who the governing authority is in the process and decision-making becomes an exercise in going down The Rabbit Hole (which must remain undisturbed and preserved for generations of Board Members to fall down in the future.)  Now, refer to the issues above, sprinkle in advocates for each, and try to solve the puzzle.  Yelling “Off with their heads” is optional.  Not very productive, perhaps but kind of fun.

One Two Three kick…

An agenda item that would highlight the complexity of this situation was wisely deferred until the August meeting, when there might be more clarity around the status of the Declared Stage 3 Drought Emergency, which would then inform the discussion around new hookups.  In public comment there was some grumbling about the decision, which to my thinking provides an opportunity for the Directors to get ahead of the game and put together a simple 1 or 2 page document that would outline the issue, the potential resolutions, the impacts of those resolutions, and the factors to be used to make a determination.  This could go a long way towards building a better dialog.

  • The community would have the same set of facts that the Board is using to deliberate and decide.
  • People will be able to do their own research based on the same set of facts the Board is using.
  • People will be able to provide input based on a common understanding of the facts.
  • Misinformation can be identified and rectified.
  • The community will be better informed and can provide input prior to the meeting.
  • The Board will have a better sense of how members of the community view the issue.

I think this would fall under the definition of transparency.

Finally…

After much spirited community discussion a revised Employment Agreement for the General Manager was presented for review and action.  The contract was stripped of many of the original items, reducing it to a simple agreement that provided the General Manager with a 6% increase.  The revision addressed the major points that had caused such agita for some in the community.  Along with that it also stripped out a lot of the mutual benefits the original proposal contained, but none the less the contract was agreed to by the Board and the GM.

Public comment on this issue was interesting.  Three citizens rose and spoke in support of the GM, citing their experiences working with him across a range of issues and highlighting the progress that has been made under his administration.  The three spoke in rational, measured and respectful tones.  Opponents of the General Manager approached it differently, with comments referencing a mess of an article from an online source to excerpts from emails obtained through Freedom of Information requests that according to the speaker proved that the current GM was unfit to serve.  Well, ok then…

When we walked out of the Vet’s Hall after the meeting the sun was still shining, birds were still chirping, traffic was still humming up and down Main Street, and we all had the opportunity to go on with our lives, free and safe for another two months.  As they say on the television – “until next time!”

 

 

 

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Then I said…

My comments to the CCSD Board and the community at the continued session on June 2nd.

Michael Calderwood, Cambria

Good afternoon Madame President, Board, and members of the community.

As I was thinking about whether I wanted to speak today, the following popped up on my Twitter feed – it’s from the great American Playwright John Patrick Shanley who said: “Some days I wake up bold. On these days I pray for the strength to be silent. Other days I wake up meek, and hope for the courage to speak.”

Maybe I should have gone back to bed!

I’d like to make three quick observations and suggestions as we all move through the current issue of the General Manager’s proposed employment contract.

First – I support Mr. Gruber and think the proposed contract is not unreasonable.  I base this on my analysis of the proposal, the roles and responsibilities of the job, the inter-connectedness of those responsibilities, the complexities of managing those responsibilities, and the forces in play that make those responsibilities increasingly difficult to successfully execute against. I factor in his experience, education, certifications and domain expertise in the key issues we face, – water, wastewater and infrastructure.   If we are to be fair, we need to take each responsibility, break it down into it’s main components, match required skills and experience to them, set sensible goals, define performance metrics, and use them to measure relative success.  Then we would take all of these factors, map them against each other, find the intersections, and find a methodology to measure the difficulties and assign  values to them.  And that is just to get to the mechanics of designing fair compensation.

That’s a simplified view of the situation, and I’m sure I missed about a dozen other factors that could be used.

I assume there is some version of these criteria that exists, and a set of metrics that you use to assess Mr. Gruber’s performance and determine a fair comp plan that has value to everyone.

I would suggest that the board and the community would be well served by sharing those objectives and measures.  As of now everyone is guessing – myself included – and basing many of our positions on  what we think rather than what we know. I think this might be a good proactive example of “TRANSPARENCY” – the rally cry of the moment.

To the issue of TRANSPARENCY, I’d argue that the community demanding it should up their game, and begin by defining exactly what they want.  I suggest taking an issue or three, sitting down and having a real, thoughtful discussion, come up with a consensus and present it to the board, or even the larger community – whoever you feel needs to be involved.  The current method of expression feels hollow and  ineffective if change is what is desired.  How can anyone be expected to be “Transparent” if the specifics are undefined? What value is there in playing the dreaded “gotcha” game?

Transparency is a two-way street.  This Board is elected by all the citizens, and when elected are responsible for representing all of us – the vocal and the quiet.

Thank you for your time.

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Don’t quote me but…

I bet we all have a few phrases or quotes that we carry around in our heads, and sometimes they pop out at the right moment to punctuate a thought, idea or observation.  Some may be famous and frequently used, others obscure or one-off comments someone shared with you.  This past week, two of these phrases popped into my head as I once again took my place in the back of the room during the monthly CCSD public meeting.

The outrage from a subset of the community continued on from the last session.  This time  the outraged came equipped with home-made signs that carried the message “Cambrians are tapped out!!!” with a graphic of a faucet dripping chocolate gold coins.  Maybe they were doubloons. Probably not bitcoin though – after all, this is Cambria!  It struck me as a bit funny, since a different group of Cambrians used a similar tap graphic as their logo last year as they rallied in support of the very Board and measures that today’s protesters  are decrying.  (*Note to self – design a new, dynamic graphic that can be licensed to anyone on any side of any issue, donate  part of the proceeds to GROAN – Group Rage Over Anything New.  **Additional note to self – form GROAN, incorporate, sell memberships, build striking new headquarters (but not in Cambria) with no water fountains, and make it super-exclusive by allowing membership to only people who agree with the platform and can demonstrate the ability to get spun up on a test issue in 30 seconds or less.  ***Additional note on note to self on note to self – great Franchise opportunity for GROAN, using the soon-to be branded and proprietary “Pick a Protest” process.  (Available in Cambria for Cambrians, but must be surrounded by a big wall that Morro Bay will be forced to pay for.)  ***** Take all additional profits, become a greedy big time developer.)

No matter – the message was clear.  The escalating cost of service was reaching an unsustainable level for some in the community.  This was the first meeting after CCSD customers received their water and sewer bills which reflected the recently enacted rate increase – an increase that was not insignificant.  It also coincided with the ongoing discussion about the proposed raise for the CCSD’s General Manager, which is also not insignificant.

Several community members strode to the podium during the public-comment section of the meeting.  Almost all of them spoke forcefully against the proposed raise and were quite vocal in their distain for the General Manager and the Board.  There were some very good observations, and some very personal and distasteful accusations that did nothing to further the discussion and in my view added some tarnish to the speakers.  One community member had the courage to come forward and voice his support for the Board and the Staff, and in a poignant and respectful way he acknowledged the positions of some in the crowd but reminded us that, in America, we all have the right to build our futures through our own efforts and realize our dreams of building a home for ourselves and our families: The American Dream.  He was later berated for expressing that opinion.

The meeting went on, and every update or staff report was followed by muttering and small outbursts from the crowd.  It became increasingly clear to me that nothing would go by without comment, and no comment would be good or supportive.  Everything that was shared by the General Manager, every response to every issue raised was decried as “Lies!! Spin!!!  Bullspit!!!! ”  I mean, it got really stupid after a while, to the point that the GM could have just said “the sky is blue” and he would be deemed a liar and heretic.  Crazy stuff indeed.  Every comment from a Board member, legal counsel, District Engineer – didn’t matter.  It was embarrassing.

Particularly bad was the behavior of two individuals, both long-time community activists who have spent lifetimes fighting for causes they believe are important.  They both seem to do a lot of homework and advocate passionately for their positions.  One is a real bulldog on fiscal issues and comes fully armed with a long list of what I guess are questions, but come out as accusations.  This community member starts off fine, but within a very short time winds up screaming at the Board President and ends with demands for answers at a pitch and volume that I swear knocks birds out of the sky.

The second activist claims the high ground of environmental stewardship, but also carries the spear against growth.  This community member strikes me as the more dangerous of the two, because the arguments are filled with “facts” that are often just not facts at all, but are presented so aggressively that they gain the air of truth through the force of personality.  I’m reminded of the playbook followed by Donald Trump – talk big, talk loud, be outraged, pick a target, blame everyone else, claim unfair treatment, blame the victim.  I was particularly unnerved by the last line shouted at the Board about an ongoing lawsuit supported by the activist.  “…this lawsuit – it’s your own fault; you caused  it by your actions”  Sounded a lot like the things you hear from abusers – “…Look at what you made me do!!!”

Anyway, about those quotes.

A lifetime ago I made my way in the Arts, working as a musician and composer.  I got to spend time with a lot of different artists – real pros who you might not know by name or sight, but you would definitely know by sound.  I was at a party at the home of dear friends who own a Production House back in NYC.  Every year they would host a gathering at their home in Golden’s Bridge.  A stage would be set up, drums, keys, amps and mics laid out, and the floor opened to anyone who wanted to get up and jam.  Oh, the jams!  I was chatting with Bob, who had been the keyboard player for a very successful group that enjoyed more than a few top-ten pop hits in the 70’s and 80’s; I still hear a few of them in commercials, and of course on the radio.  Bob was and is a very mellow, peaceful and introspective person who happened to play a lot of instruments and had an almost freakish vocal range.  I had contracted him to sing on a project I was producing, and he ended up being the de facto vocal arranger on a few tracks.  We were catching up on life, and he told me he had pretty much retired from performing and had dedicated his life to teaching music at the high school level.  When I asked him why, he hit me with the phrase that still makes me chuckle yet explains it perfectly.

“I’ve done the rock star thing for a long time.  But I realized that it was time to put away the leather fanny pack and move on.”  I laughed out loud, then realized it was a perfect summary of where he saw his life’s work heading.

The second quote that sticks with me comes from Charles DeGaulle who famously said “The graveyards are full of indispensable men.”  Wow.

The ongoing cry for change is everywhere.  People are really angry about pretty much everything.  The anger is currently pointed at the leadership of the CCSD, and the vitriol grows uglier with each passing day.  The freeing power of Social Media makes us all instant opinion makers who can quickly build up small armies of supporters and opponents.  Things are said with no filters.  Or facts.  They are smushed together with opinions sprinkled with lies.  Rinse and repeat.  A turnout of about 40 people is trumpeted as “HUGE!!!!”  Vocal, maybe, but huge?  Out of a population of over 6,000?  Less than 1%?  What about the other 99%?  Is that equation only reserved for certain occasions?  Based on recent voter response  to Board elections and protest opportunities, there are clearly way more than 40 people who hold similar views but even with that, the majority of Cambrians have been supportive of the Board and the GM.  The percentages may be shifting as more people feel the bite of higher rates, or are captured by the surge of anti-whoever is in charge today. I certainly don’t think those voices should be ignored or disregarded because they have not reached majority.  And I truly do not believe the Board or Staff holds that view.  I do believe it is time for change, but the change I think would be helpful is a bit different.

In my back-of-the room opinion, I think it is time for two of the long-time activists to put away the leather fanny packs and allow different, less offensive but just as passionate people to come forward and take the reins.  I really believe that these two leaders have moved from positive to negative forces.  I believe they have lost their way and have moved into that place where the only thing that matters is the battle, and not the cause.  I believe they are keeping good people, smart people and committed people away from the process through their behaviors.  I believe it is time for them to be celebrated, thanked for their valuable and passionate advocacy, and elevated to the position of respected advisors, the keepers of the scrolls.  But put down the cudgels and give others the chance to find progress through cooperation, respectful disagreement, and hopefully real solutions.  The squeaky wheel gets the grease; the worn-out wheel needs to be replaced.  Read the message, don’t shoot the messenger.

“The graveyards are full of indispensable men.”  And women.  Give it a rest.  You fought the good fight.

Something in action…

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THOUGHTS FROM THE BACK OF THE ROOM

I try to attend Cambria Community Services District (CCSD) meetings whenever I can, either in person or through the live webcast provided through SLO-SPAN.org or through replays of previous meetings which are archived and available for viewing when time permits.

I’ve formed some impressions over the last few years – impressions of the Board, impressions of the issues, impressions of the CSD staff, and impressions of the community members who attend and participate on a regular basis, and members of the community who attend and participate when issues or events important to them are teed up for discussion.

The meeting that was held today, April 28th, had all the makings of a classic. A portion of the community, fueled by a series of communications that included official CCSD agenda packages, news reports from various sources, and most interestingly and impactful – Social Media. An amalgam of information – some accurate, some speculative, some clearly packaged to incite fervor, some innocently containing errors, and a whole lot of opinions, quickly formed and made larger through the immediacy of response that social media provides. There was some thoughtful discussion, serious probing questions and answers, and a huge amount of what I see as childish, mean-spirited and increasingly ugly personal attacks that turned an individual into the devil on earth. The game was 21st century telephone, where the story morphed slightly with every comment, where every number became a “fact”, where every theory became the gods-honest-truth, where every random statistic, report, website, and snippet of a news story was concatenated into a narrative that might make a great daytime TV show. A different viewpoint became a reason to throw down personal challenges. Opposite positions turned into “agendas.”

The meeting time drew close. The crowds gathered, folks engaging in serious-looking discussions. Handouts, binders, tablets and notepads flashed and bounced as last minute changes, questions, and speaking points were finalized. 30 minutes before the start of the meeting the library across the street was busy with folks researching, copying and preparing for their turn at the podium. I know because I was sitting there trying to get some work done!

The local television station’s logo appeared on a small SUV. Exciting! A general assignment reporter set up her gear, snagging interviews outside the Vet’s hall. Then, inside for more interviews, including a short session with two Board Members. Local print media was, as always front and center, ready to document the meeting. In addition to the beat reporter, the paper’s editor was also in attendance. I don’t know if there were other media representatives in the house, but I’m pretty sure there were a few of us “citizen journalists” in the audience.

I use that term semi-seriously as I don’t have an editor looking over my work and applying the scrutiny and standards of fairness and accuracy traditional media sources are supposed to follow. I say supposed, because just about every media report I’ve seen has contained either factual errors, blatant “spin”, or heavily unbalanced reporting that did not fairly represent the “whole story.” Even the TV reporter got a major fact wrong in her report on the 6 pm news. This whole paragraph represents this new blend of journalism – a mix of fact, opinion and spin that makes this my citizen journalist story, and not a professional journalist story. But still…

DEMOCRACY AT WORK.

Showtime!

The meeting was late getting started, as the Board President delayed the gavel in order to allow latecomers to arrive and settle in. Everyone expected the session to be contentious. After all, the reason for much of the passion revolved around something that gets the blood to boiling. Money, or more accurately compensation. A proposed employment contract for the General Manager was on the agenda and it had folks seeing red. Both literally and figuratively. Red ink dripping onto a community that has been under the pressure of increased rates for water and associated services. Red ink from significant investments in technology designed to alleviate the uncertainty of an unreliable water supply. Red – blooded rage over a proposal that would reward the General Manager with a healthy compensation package that would extend out several years. Red rage that anyone had the nerve to negotiate and accept a compensation package that reflected what he and his employers determined was competitive and fair. Red-hot emotions being stoked by other red hot emotions. That’s a lot of red!

Now, this pressure cooker might have popped but for one simple action. The Agenda item that was stoking all the passions was removed prior to the official meeting. I can speculate as to why, by I’ll just say that I believe it was pulled in response to all the red rage that was building up on social media, and probably being expressed directly or indirectly to the Board members. I personally sent the Board an email expressing my support for the General Manager and outlining why I thought the compensation package was fair. I’m sure I am not the only person on either side of the issue who wrote an email or made a phone call.

The public did get to comment, though at a much smaller level and without the full force of engagement that may have led to some closure for some parties. Maybe not – and maybe that opportunity will present itself in a future meeting.

WHY?

There are a few ways to view the Board’s decision to pull the item and kick it down the road. Perhaps, seeing and feeling the passionate response from a portion of the community, they decided that they needed to revisit the contract. Perhaps they wanted to get more input from the larger community so they could feel comfortable that they were acting based on balanced feedback. Perhaps they feared the issue would further divide and damage the community already raw from past divisions. Perhaps they just lost their courage and decided that avoidance was an easier path. I find it pretty much unbelievable that every member of the board was not fully aware of the contract, it’s conditions and impacts and the potential negative reaction from part of the community. I suppose it is possible that they all didn’t have one or more discussions of the pact as it was being negotiated, finalized and presented to the GM for agreement. I personally don’t believe that for a second, but it’s possible! I think they felt the heat, and decided to retreat. Kind of a crappy thing to do for a couple of reasons.

First, it displayed a real weakness. If the board went through the process of bringing this agreement to this stage, they should have the courage to present it, discuss it with the community, take the heat, and cast their vote publicly, as is their responsibility.

Second, it deprived the community of the opportunity to have their say. There was a lot of work put in by a lot of people who were ready, willing and able to speak plainly and publicly. This action allowed people to “declare victory” – “look at us, we made the board cave! We defeated the evil greedy so-and-so who was ripping us off and colluding with secret cabals of developer overlords…” It gave some the “evidence” they need to convict everyone of every possible crime and misdemeanor, (voiced or inferred) imaginable.

Third – it pretty much threw the General Manager under the bus. Rather than defend their decision and make their case of why they felt he deserved the proposed compensation, it left him even more vulnerable to the ugly smears and insults he has been subjected to over this issue. Hey, if the Board won’t stand behind him, he must really be awful!

Fourth, it further diminished the legitimacy and authority of the Board, and to me portrayed them as round-heeled. Push them and they fall over backward. This perception grew into a certainty as the meeting progressed, and more and more people became increasingly more disrespectful to the rules of the meeting. Audience members talking out of turn, arguing with the Board President, interrupting other speakers, and generally acting like defiant children.

I support community involvement. I applaud political and civic activism. I admire people who take a step forward and lead in times that are difficult. It takes courage to engage in public, and courage to engage out of the limelight. Truth to power and all that. I lose interest and respect for all that when it crosses the line of reasonable engagement and becomes more about the person, or the opinion. It turns from an effort to drive change and fairness to an effort to win points. Sadly, that played out during the course of this meeting, and at the end it was just about a free-for-all.

Sad.

I’ll wrap with my impressions of the Board, which came into a sharpness of focus today that I wasn’t really expecting. I think all the board members are good and decent people, and they each bring a real passion and commitment to public service. I don’t know why they do it – it is the ultimate example of a thankless job. So of course I’ll pile on with my own criticisms!

President Robinette is clearly driven by a sense of fairness, decency and order. It seems she is often treated with some degree of disrespect both by the community and her fellow Board members.

Director Bahringer seems to always be on the verge of breaking out into a swearing jag! He also tends to be a bit of a bulldog, which at times leads less than respectful behavior. He is a guy who likes to be in charge.

Director Sanders seems to be both incredibly well informed and incredibly thin-skinned. He often comes across as condescending and dismissive, which probably incites some unintended passion in community members.

Vice President Thompson – quiet. Can be overlooked, but when he does engage he seems to have his ducks aligned.

Director Rice – I used to think she was heart-on -her sleeve, deeply involved and committed to the community with a pragmatic yet hopeful outlook. After today my view has expanded to include a sense that she is more shrewd and calculated than I thought, and she is becoming more expert in managing and using the prevailing emotion on an issue.

The meeting has ended, but it is not even close to being over.

Yay democracy!